Everything was ok - great prices, normal delivery time, boxed up ok. But the pet toy I ordered proved unsafe for my puppy.
OPS TEAM
Online Pound Store
5 days ago
Hi,
Thanks for leaving a review; we're glad to hear you're satisfied with our service and prices.
Safety is a top priority for us, so a member of our team has reached out to you directly to get a few more details about what happened.
In future, should you have any issues or questions, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Faultless transaction. Love the fact I can get all my essentials delivered and always at a competitive price. Great value, great choice and great service. I have used them many times and never had a...
3 stars as your notice of delivery was really fast and professional. Evri acknowledged the same day that they had received goods but havd let you down as 10 days later im still awaiting delivery. ...
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OPS TEAM
Online Pound Store
5 days ago
Hi, Thank you for taking the time to leave a review. We're really sorry to hear about the delay with your delivery and understand how disappointing this must be!
A member of our team has already reached out to you directly with an immediate resolution to get this sorted. Please check your inbox and reply at your earliest convenience so we can assist you right away.
Should this happen again, which we sincerely hope it doesn't, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.