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Kia Car Insurance & Accident Aftercare Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/kia-insurance | Feefo

Arddangos pob 711 adolygiad

Neil

Dilyswyd gan Feefo

6 years ago

What Neil said about Kia Car Insurance & Accident Aftercare:

Ok when it gets going

The service was ok. The app didn’t work very well. I recorded the details but when I sent them they just disappeared. Luckily I took a picture otherwise I’d have no details of the crash. Also there...

David

Dilyswyd gan Feefo

6 years ago

What David said about Kia Car Insurance & Accident Aftercare:

Above and beyond

They collected the car and dealt with everything. Car was returned better than just the accident damage repaired, paint was also touched up where there were chips.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Good service. No worries

Took over all aspects. All i had to do was arrange a convenient collection time. Car repaired quickly.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Kia is ruining its name and reputation by having companies like kindertons working on people's claim. Without fully investigating kindertons decides that the disputing third party is more credible...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Hassle free

Great service made everything totally hassle free!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Hapless - steer clear.

Kia Claims / Kia Accident care is run by Kindertons, which clearly makes money on very thin margins and a lack of customer care. Chose to use them for a non fault claim. Pretty hapless service to...

Customer Care

Kia Car Insurance & Accident Aftercare

6 years ago

Many thanks for providing feedback of your recent experience. We're very sorry that the service you received was not our usual standard. I have informed our Customer Experience Team who will contact you to discuss the issues you faced, we are always looking for ways to improve our service and welcome all feedback.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Excellent service

Excellent from start to finish.. Explained the procedure from start to finish and carried out everything as planned.

Brian

Dilyswyd gan Feefo

BATH

6 years ago

What Brian said about Kia Car Insurance & Accident Aftercare:

Kept me informed what was happening, but the car was finished much sooner than originally advised. I would recommend to other people!!

Joanne

Dilyswyd gan Feefo

6 years ago

What Joanne said about Kia Car Insurance & Accident Aftercare:

Poor and stressful

The KIA aftercare service claims 1 phone call and they will take care of the rest. It took several calls each time speaking to someone different, repeatedly being given conflicting information and...

Customer Care

Kia Car Insurance & Accident Aftercare

6 years ago

Many thanks for your feedback, we're very sorry that the service you received was not our usual standard. I have informed our Customer Experience Team who will look into the issues you faced. We're always looking to improve our services so welcome all feedback.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago