Staff all very helpful but inexplicable delay on my item. I had to ring a couple of times to find out why delayed.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We can only apologise for the delay to your order. Unfortunately, we do sometimes have unexpected delays and can only apologise if you were not kept informed of your orders progress. We are however very glad that you are pleased with your console table and thank you for leaving such a helpful and thorough review it really is appreciated.
We hope to see you in store again in the future.
I was informed approx when it would be delivered from the outset, and it was. I would use the company again and recommend it, could not fault anything.
Product reviews
Dyddiad y pryniant: 03/10/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
EXCELLENT RETAILER, I HAVE USED COUSINS BEFORE, AND WOULD NOT HESITATE TO USE AGAIN
the staff at the Manchester store are always helpful, knowledgeable, without being pushy.
Product reviews
Dyddiad y pryniant: 28/11/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
They gave me a pre-delivery call and arrived on time. They were polite and helpful
and erected the table and chairs quickly. They offered me advice on how to care
for my furniture.
I got my furniture after 9 weeks,
No good agreement
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that your order took longer to deliver than originally quoted. Unfortunately, we do sometimes experience delays beyond our control when getting furniture from our suppliers.
I hope that this experience will not prevent you from shopping with us again in the future and we look forward to seeing you in store again
We all have bad days, or want to finish early - whatever the issue attitude should be left in the van and not brought to customers door. Awaiting another delivery on Thursday and as it's Christmas...
Read more
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We can only apologise that your experience with our delivery drivers was not of the standard expected. We will pass your comments on to our delivery manager too.
We are glad that you are pleased with your purchase and we hope your delivery on Thursday goes well.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
