Helpful assistance (Gary was great) and good on the phone
Product reviews
Dyddiad y pryniant: 02/09/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Service at store was very good.Sales lady was very helpful.Iwould recommend the company and we will be going back.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are very glad you were pleased with your experience in store and we will ensure that your comments are passed on to the sales person.
Product reviews
Dyddiad y pryniant: 06/11/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
Good service but delivery charge is very expensive. That's the only thing that would make me think twice before I buy next time. Bought a dining set a few weeks before so delivery in total far too...
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that you feel our delivery charge is too high. Please accept our assurances that our delivery charges are in line with the furniture industry as a whole.
Product reviews
Dyddiad y pryniant: 24/10/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
no pressure to buy, what a pleasure that is. but when you need there service everything is done in a flash especially if you've shopped there before. we shop at cousins all the time, great store for...
Terrible customer care was told wardrobes would take no longer than 4 weeks, still was waiting 7weeks, no call no Tex to explain when I told them I'd cancel they miraculously said they were...
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that there was a delay to your order and can only apologise for this. We are also sorry that your collection did not go as smoothly as it should have.
We hope that this will not prevent you from shopping with us again in the future.
Product reviews
Dyddiad y pryniant: 04/10/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
The salesman was ok, he obviously wanted the sale. I just thought the cashiers could have been a bit more friendly. Service with a smile. After all, we were buying from their store.
Product reviews
Dyddiad y pryniant: 28/08/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
staff very friendly and helpful
Product reviews
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that you are not happy with your purchase, please feel free to contact your customer service department on 01216652000 who will be happy to help you.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that you are not happy with your purchase, please feel free to contact your customer service department on 01216652000 who will be happy to help you.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
