Friendly salesman, left alone to explore the whole store at our leisure and felt we could just ask questions without feeling like we would get pressured into a purchase. Finance staff were excellent...
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Product reviews
Dyddiad y pryniant: 21/10/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
Great service
Product reviews
Dyddiad y pryniant: 31/10/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
Delivery ontime well fitted on arrival by 2 WBA fans
Product reviews
Dyddiad y pryniant: 30/09/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
yes good but a different sales man stepped in and stole the order from the sales women who I spoke to !st, a few days earlier.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that your experience in store was not of the standard expected and can only apologise for this. Please accept our assurances that this is not the norm and we hope that this experience does not prevent you from shopping with us again in the future.
Product reviews
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that you have had issues with your wardrobe and can only apologise for this. Please do not hesitate to contact our customer service department on 01216652000 who will be happy to assist you.
Dyddiad y pryniant: 15/10/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
Delivery quoted as 4-6 wks arrived after 12 wks made numerous calls after the 6wks period every time I got I will check into it was given a different delivery date each time it was always me phoning...
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback.
We are sorry that there was a delay to your order and can only apologise for this. Having looked into your order it appears that there was a delay in getting the product from the manufacturer. We are sorry that you were not kept up to date with the progress of your order as you should have been.
Once again, please accept our apologies for any inconvenience caused and thank you for your feedback it is much appreciated.
Product reviews
Dyddiad y pryniant: 19/08/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
