Pity that it took so long to deliver the sofa and recliners to us. Good choice of furniture in the show room but it took a long time for our choice to be mde and deivered
Product reviews
Dyddiad y pryniant: 10/08/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Birmingham
9 years ago
What Trusted Customer said about Cousins Furniture:
Thank you for taking the time to leave us feedback.
We are sorry that you are unhappy with the restocking charge you paid when you returned an item previously. It is, however, company policy to charge a restocking charge when an item that was specially ordered for a customer is returned but is not faulty. This should have been explained to you in store and we can only apologise if this was not the case.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Product reviews
Dyddiad y pryniant: 27/07/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Tamworth
9 years ago
What Trusted Customer said about Cousins Furniture:
I ordered over the phone and paid a deposit and was told that they were happy to reserve the item for me until I was ready for delivery. 2 weeks later I called to ask for delivery and it was arranged...
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Product reviews
Dyddiad y pryniant: 27/09/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Bolton
9 years ago
What Trusted Customer said about Cousins Furniture:
Helpful, courteous, excellent knowledge of quality product. Delivery ahead of time. Everything communicated. Used Cousins before so knew I would get good service.
Product reviews
Dyddiad y pryniant: 09/09/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Dudley West Midlands
9 years ago
What Trusted Customer said about Cousins Furniture:
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We are sorry that you are unhappy with the restocking charge you paid when you returned an item previously. It is, however, company policy to charge a restocking charge when an item that was specially ordered for a customer is returned but is not faulty. This should have been explained to you in store and we can only apologise if this was not the case.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.