Pleased with assistance, information given and queries answered. Appreciated time to discuss purchase without assistant present, but good service provided when required.
Cousins was fine carpet was fitted late 7pm by son of fitter who told me his dad had been taken ill, ripple in carpet, called fitter who has had heart bypass said would ask his son, no contact, paid...
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Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback.
We do appreciate it.We have passed your comments along to the store you ordered from and they have been in touch with the fitters to contact you regarding the door bar.
Once again, thank you for taking the time to leave us feedback.
I had very good service at your shop. The only problem is that now the actual turning of the mattress is very much more difficult than I expected. It is a major operation and I have to do it alone.
We are sorry that you are having issues moving your mattress due to the weight.
Harrison (the manufacturer of your bed) are committed to producing beds of the highest quality and only use the finest quality materials in their beds and mattresses. It is this dedication to quality that leads to the mattress being heavy.
We hope that you enjoy your new bed and that it gives you many many good night's sleep.
Staff attentive when appropriate. They give you time to browse then ask if they can assist and are very helpful always. Price of furniture very good given standard and quality. We continue ue to buy...
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Dyddiad y pryniant: 16/09/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Birmingham
9 years ago
What Trusted Customer said about Cousins Furniture:
They were very helpful showing us round trying out sofas
Product reviews
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it. We are sorry that you are not pleased with your sofa. Unfortunately, as we are sure you can appreciate, the preferred comfort level of a sofa is a very personal thing and we can only apologise that in this case you don't seem to have found the best match for you.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it. We are sorry that you are not pleased with your sofa. Unfortunately, as we are sure you can appreciate, the preferred comfort level of a sofa is a very personal thing and we can only apologise that in this case you don't seem to have found the best match for you.
Dyddiad y pryniant: 13/07/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Birmingham
9 years ago
What Trusted Customer said about Cousins Furniture:
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
