Thank you for your comments, we're delighted to hear you were happy with the service you received. To find out more about caring for your new upholstery you can follow the link below to our leather after-care page.
http://www.cousinsfurniture.co.uk/customer.aspx?i=52
We hope this helps, but please don't hesitate to get in touch with us if you require any further information.
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your comments, we're delighted to hear you were happy with the service you received. To find out more about caring for your new upholstery you can follow the link below to our leather after-care page.
http://www.cousinsfurniture.co.uk/customer.aspx?i=52
We hope this helps, but please don't hesitate to get in touch with us if you require any further information.
Sales person was extremely helpful and listened to what you wanted!!! Also gave constructive advice. Rare these days!!!
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for taking the time to review your experience. We're very pleased to hear you were impressed with the advice you were given in store, and we hope you enjoy your new furniture.
Excellent service from the store and the collection point.
Could you please note that due to our house move our address is now:
*PERSONAL DATA REMOVED BY FEEFO*
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your feedback, we have successfully changed your details and look forward to seeing you again in the future.
Time frame quoted by sales from purchasing to delivery was misquoted. I was told by the rep it would take 2 weeks. It took almost 4 to receive my bed.
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your comments.
We have looked in to this since receiving your feedback and as your bed/ mattress was a stock item, it should have been delivered within the lead time you were quoted at point fo sale.
Your items had to be internally transferred but we are currently looking in to what caused the delay.
Please accept our apologies for any inconvenience caused.
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your comments.
We have looked in to this since receiving your feedback and as your bed/ mattress was a stock item, it should have been delivered within the lead time you were quoted at point fo sale.
Your items had to be internally transferred but we are currnetly looking in to what caused the delay.
Please accept our apologies for any inconvenience caused.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
