I cannot fault the delivery and the patience of the driver and his colleague, however the length of time between ordering the furniture in store and actual delivery was definitely not good-I have had...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We are pleased to hear that you are happy with the customer service received from our delivery staff.
We are however sorry that you are not satisfied with length of time you had to wait for your furniture to be delivered and can only appologise for this.
Thank you.
Service at stores was good, but delivery men appeared a bit grumpy and not particularly happy about having to take draws upstairs to bedroom . ( I only booked delivery due to not being able to get...
Salesman was attentive and helpful. Sale went through smoothly and quickly.
Delivery and assembly was prompt and as scheduled. Delivery personnel were pleasant and courteous.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to provide us feedback.
We are really pleased that you are happy with the level of customer service received in store, and during the delivery process; it is always nice to hear from our customers that we are doing things well.
We are however sorry to hear that you felt their should have been some sort of choice with the seat pads, and can only appologise for lack of options available with this range.
Thank you.
Product reviews
Dyddiad y pryniant: 06/06/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
EXCELLENT SERVICE ALL ROUND
Product reviews
Dyddiad y pryniant: 04/04/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Very good service, communication & staff
Product reviews
Dyddiad y pryniant: 08/06/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Excellent delivery service. Lovely salesman who did not pressure sell. Store very well laid out....
Products in stock. Ordered Sunday delivered on Tuesday morning. Good selection of products
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to leave us feedback.
We are glad that you are happy with your furniture and the service you received and we hope to see you in store again.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
