Lots of choice. Sales lady was very helpful but not pushy. Answered all our questions to enable us to make the right decision.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We are happy to hear that you had a pleasant experience in store and managed to find what you were looking for with the help of our staff. We are also glad that you are satisfied with the quality and comfort of your product.
As a valued customer we hope to see you again in store very soon.
Thank you.
The carpet fitters not to our liking customers service not very good
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to leave us feedback.
We are sorry that you were unhappy with your carpet fitting service and hope that you will accept our apologies for this.
We are however glad that you are happy with your new carpet and hope it gives you many years enjoyment.
Product reviews
Dyddiad y pryniant: 12/06/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
good service and choices of furniture
Product reviews
Dyddiad y pryniant: 07/06/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
not notified to confirm delivery- poor communication
The service we received in store was very good, however the delivery estimate was wrong by a couple of weeks which meant that due to going on holiday the actual delivery was very late.
Thank you for your feedback.
We are pleased that you are satisfied with the level of customer service received in store, and also the quality of your chair.
We were promised our bed would be made up for us when delivered. The delivery men said they wouldn't do this so we had to get it built ourselves. Very disappointed as this was one of the factors...
Read more
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to leave us feedback.
We are sorry that you experienced issues with your delivery.
Unfortunately, although we do simple assembly including divan beds and attaching headboards we are unable to assemble bedsteads due to to the tight delivery schedules we operate in.
We are sorry that this was not made clear at the point of purchase and we are taking action to ensure that this does not happen again.
Once again, thank you for taking the time to bring this to our attention.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
