Spoilt by two very smelly delivery men who I couldn't wait to get out of my house
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to provide us feedback.
We are sorry to hear that you had an unpleasant experience due to our delivery staff and can only appologise for this. We hope this does not deter you from shopping with us and hope to see you in store again very soon.
Thank you.
Thank you for taking the time to leave us feedback.
First of all we are very glad that your were happy with the service you received in store and that you are pleased with your sofas.
As for the nest of tables if you are having issues with the table tops please do not hesitate to contact our customer service department on 0121 665 2000 who will be happy to assist you.
Once again, thank you for taking the time to give us feedback.
Lots of choice within one store. Order was delivered on time and the delivery guys were friendly and helpful.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We are glad to hear that you are satisfied with the choice of products in store, and also the customer service received from our delivery staff.
Thank you.
Thank you for taking the time to leave us feedback.
We are sorry that you experienced a delay to your order. Having checked your order it appears that the delay was caused by an unforeseen long lead time from our supplier and we can only apologise that this affected your order.
We hope that this will not deter you from shopping with us in the future.
The range and quality of the furniture available in store is excellent. The sales person who dealt with our purchase was helpful and we fully understood what we were purchasing and when it would be...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to provide us feedback.
We are pleased to hear that you are happy with the level of customer service received in our store and also the quality and choice of products available.
We are however sorry to hear that you received bad customer service from our Accounts department and an only appologise for the way you were treated.
As a valued customer we hope this issue does not deter you from shopping with us in the future.
Thank you.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
