Range was good. Price was okay (although their 'massive everything must go sale' did not extend to the products we bought - we got less than 25% off ours). After sales not great - we elected to...
Read more
Cousins Furniture Stores
Cousins Furniture
11 years ago
We are happy that you are enjoying your purchase and do hope it looks wonderful in your home. We do sincerely apologise that you were not informed about your order, it is not in our intention to cause this inconvenient matter to our customers. Again, we do apologise for this and hope this does not affect your next visit with us at Cousins Furniture stores.
Product reviews
Dyddiad y pryniant: 25/10/2014
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Excellent service and the guys that delivered the furniture where outstanding.
Table was broken pre delivery. Was lent table.chairs delivers but 3 of 6 broken and returned. Table eventually delivered and rest of chairs.
Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for your time giving us feedback.
We do apologise for the item being damaged upon delivery. We are happy to hear that it has been amended and hope you are enjoying your dining table!
Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for your time giving us feedback.
We do apologise for your item arriving damaged. We are happy that it has been amended and do hope you are enjoying your dining table.
Mis-sold me supaguard product and i am still waiting for a response to my email complaint sent on 12th Nov 2014
Cousins Furniture Stores
Cousins Furniture
11 years ago
We apologise for any inconvenience we have caused within your order. Our customer service team have looked into your order and have amended the concerns that have occurred within your order. We do hope that you are happy with the results and again we do apologise for any inconveniences.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
