From the initial visit through to purchasing on 2nd visit I have received nothing but professional service, I have called customer services twice and both times my calls were answered in a...
Left very upset by the poor treatment of Pat sales person made a complaint to directors and was completely ignored !
Was lied to by Pat Waldron supposed sales professional
Cousins Furniture Stores
Cousins Furniture
11 years ago
We are sorry that you do not feel happy with the service you received from our store.
We have looked into your order and believe that your issue was caused by us being able to obtain a product from one of our suppliers which we can only apologse for. We do, however, believe the store did contact you about this and removed the products from your order when we found out that we were unable to get them.
Once again, we are sorry that your experience shopping with us was not of the high standard expected and hope that this will not put you off visiting us in the future.
Product reviews
Dyddiad y pryniant: 20/11/2014
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Always our first and last stop; invariably they have what we are looking for
Thank you for taking the time to leave us feedback.
We can only apologise that the experience you had shopping with us was not up to the standard expected.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
