Recenze společnosti Ricoh eShop - UK

Hi there Luke! Thank you for your brilliant 5 star review! It is fantastic to see the positive experience you have had whilst procuring through our easy Ricoh eShop platform! As you know, there is a team of people working hard to ensure your order(s) are successful. I know your account managers have worked hard to ensure you have exactly what you need to procure swiftly and with confidence. This is such a great benefit to having a free Ricoh eShop account because you have access to a wide range of experts to support you during any stage of your procurement. The team who manage the Ricoh eShop are dedicated to providing a high-quality service and experience for all of our customers. This is one of the reasons why we ensure that it is as easy as possible to contact the team during any stage of procurement, even if you just want to find out more about how the Ricoh eShop can ease procurement pain-points. You can use our handy Live Chat service (run by humans and not bots), you can call us or email us and the team will be on hand to help. Thank you again for your fantastic 5-star review and we look forward to seeing you in the Ricoh eShop once again!

Hi there! Thank you so much for taking the time to leave the Ricoh eShop with a 4-star review! Not only is your access to the Ricoh eShop completely free but you also get additional benefits like the support from the Ricoh eShop team, should you need any help placing your orders, have any queries or would simply like to talk to a human being. In addition to this, your account managers are the product experts and are on hand to support you with ensuring you have everything you need to procure effectively – saving you time and money in the process. Thank you for leaving us with honest feedback, we appreciate your comments and I have sent you a separate communication to understand your return query in more detail. I look forward to supporting you with this. If you ever need to speak with the team, please give us a call on 01604 432250. Do you follow us on LinkedIn? If you haven’t connected with us yet, do make sure you do so as we post lots about the Ricoh eShop, new products and services alongside information about how we work to bring procurement success to our customers.

Hi there Carole, Thank you so much for taking the time to leave the Ricoh eShop with your brilliant 4-star review! We're so happy to see that you enjoy the vast selection of products. We currently have over 200k products ranging from IT & Peripherals, Media & Supplies, Office Furniture and so much more! I have tried to contact you to explain a couple of features we have to make your procurement journey that much smoother so please do give the team a call on 01604 432250 and a member of the eShop team would be happy to showcase what we can do for you. One of our great USPs for the Ricoh eShop is the people who sit behind it ensuring that our customers have everything they need to procure efficiently. So do reach out to us on Live Chat whilst you're searching and we can help you in less than 2 minutes. A solution could be to personalise your Ricoh eShop with the help of your Media and Supplies Account Manager, so we'd love to know more about how we can help. I'm really pleased to let you know that the Ricoh eShop is constantly updating, lead by customer feedback. We are hoping, in the near future, that you will see a significant improvement to the Search Functions. Thank you again for leaving such a brilliant review and we hope to be in touch soon with information on how this has improved!

Hi there! Thank you so much for taking the time to leave your Feefo review for the Ricoh eShop. We appreciate the honest feedback you have provided and I'm very glad to say that, along with your account manager, we have worked to personalise your Ricoh eShop to ensure that your procurement experience is much easier. We have created a much easier and simpler way for you to find the exact toners you need. Simply log into the Ricoh eShop to see how your homepage has transformed to help ease those pain points you have highlighted. The Ricoh eShop team are always keen to understand how we can improve. If you ever need any help, support or have any questions - please do not hesitate to let us know via a call, email or our lovely LiveChat service. The team is always on hand to help, keeping your procurement experience as quick and easy as possible. Thank you for your custom and I look forward to seeing how these changes have benefited you and your organisation.

Hi there, Thank you so much for your detailed and extremely positive 5-star review of the Ricoh eShop. You review shows that the Ricoh eShop can support with all types of procurement just like your specialist UPS products and server racks. As you know, we are far more than just Ricoh products! You have been procuring your items with us for well over a year and we're so happy to see that you are happy with the products but also the service. We work hard to ensure out customers can contact us at any stage of their procurement journey and it is lovely to see you mention the methods in your review. Your customised Ricoh eShop just goes to show that we can go the extra mile to provide products that aren't already listed on the platform. This is just one examples of how we can create bespoke procurement platform that supports and doesn't hinder. Thank you again for your glowing review and for your custom over the years. We look forward to speaking to you again! If you don't already follow us on LinkedIn, give us a follow to find out what else we are up to!

HI there! Thank you so much for giving the Ricoh eShop team such a positive 5-star review! We work hard as a team and collaborate efficiently with your account managers to ensure everything you need for your procurement is set-up and is all in one place for a swift and easy procurement experience! The team who manage the Ricoh eShop are dedicated to providing a high-quality service and experience for all of our customers. This is one of the reasons why we ensure that it is as easy as possible to contact the team during any stage of procurement, even if you just want to find out more about how the Ricoh eShop can ease procurement pain-points. You can use our handy Live Chat service (run by humans and not bots), you can call us or email us and the team will be on hand to help at any stage during your procurement! We're so happy that the process was pain-free from beginning to end - we work hard to ensure every customer feels this way. Thank you for your review and thank you for your custom with the Ricoh eShop! If you don't already, please give us a follow on our LinkedIn page!

Thank you so much for taking the time to leave us such an excellent 5-star review! We are keen to ensure all of our customers feel confident communicating with the team who sit behind the Ricoh eShop platform. We are here every working day to make sure your questions are answered. Our growing team are happy to speak to you whenever you have a procurement need and work closely with your account managers so you succeed at procuring at a lower cost and with great efficiency. We are so happy to see that you have had excellent and efficient responses to your inquiries, we strive to deliver this experience to every customer in the Ricoh eShop. It's so great to see that you are recommending the Ricoh eShop platform to others. With free sign-up and access to our extensive catalogue of IT, peripherals, media, supplies, furniture (and much, much more!) there’s no reason not to get signed up and enjoy the benefits of procuring all in one place. Thank you for your custom Tony, it is valued. Thank you also for your time leaving your review. Do you follow us on LinkedIn? If you don’t, it’s a great place to stay up-to-date with all our holiday updates and learn more about what we’re doing to stay ahead in the market.

Wow! Thank you so much for your 5-star review! We are so happy to see that your items arrived quickly. Our in-stock orders are reaching our customers well before the expected ETA and we’re so proud that a significant percentage of eShop orders actually reach our customers next working day! The catalogue of over 200,000+ products means that we can cater for any procurement need you may have. Whether you need IT bundles for new starters or your machine paper (MFDs and Wide Formats!) We have so much to offer and we are so pleased that you have had such a positive, 5-star experience with us. We look forward to seeing you in the Ricoh eShop once again. We value your custom and your time spend leaving this review – thank you. Follow us on LinkedIn to see our holiday-themed posts and learn more about what the Ricoh eShop is doing in the market!

Hi there, Thank you for taking the time to provide us with a fantastic review! We are very glad that you found the Ricoh eShop to be a user-friendly platform and are delighted to see that you would recommend the platform to potential customers! The Ricoh eShop was created to be a procurement solution and create efficiency when it is needed the most. The one-stop-shop is easy to use meaning our customers can procure quickly. The checkout process takes less than 2 minutes so you can fulfil your procurement needs and carry on with the rest of your day. Thank you for providing feedback about the product images. The team are now looking into this and we are going to work hard to get the images online. We agree that a quick glance is very important. I’ve sent you an email to discuss this further, please come back to me and we will do what we can to improve your experience. Watch this space for further improvements (including product imagery) and follow us on LinkedIn for all the latest news, updates and to find out more about our Black Friday sale!

Hi there Sofia. Wow - thank you for taking the time to leave the Ricoh eShop your very positive review. Our team collaborate with your internal account managers to ensure your procurement experience is efficient. This has lead to the development of your very own one-stop-shop, available 24/7 which is bespoke to your business needs. We're very happy to see that the Ricoh eShop has helped you to streamline your processes and save you time. This is one of the many reasons that our customers choose to procure on the platform and keep procuring with us. Your pre-loaded delivery addresses make the checkout process just as easy too - so we're very glad to see this is having a positive impact on your whole experience. We also understand how important it is for some businesses to understand and see their procurement spend in one easy place. We're so happy to know that this is a feature you are benefitting from. Thank you again for your custom with Ricoh and the Ricoh eShop. Please follow us on LinkedIn to stay updated with new products and Ricoh eShop news.