Recenze společnosti Ricoh eShop - UK

Hi Gren! Thank you for sharing your 5-star rating of the Ricoh eShop with us and our community! We’re so pleased to see that you have enjoyed your visits to the Ricoh eShop for your business’ procurement needs. We all make ourselves available to support you, and our customers, when you need us. You can get in contact with us in multiple ways for any procurement or eShop query! You can give the team a call on 01604 432250, email us at eshop.customerservices@ricoh.co.uk or even use our Live Chat. When using our Live Chat service you will speak to a member of the Customer Success Team who operate and work directly with the Ricoh eShop to ensure our customers receive a high-quality customer service experience. The Live Chat is manned by the team (..all humans!) and you will not be met with automated FAQS or multiple choice questions when you need support. We also have a new update to how you can meet the team online. Simply book an online conversation with the Ricoh eShop team who will help with a demo of the platform or help to place an order! Follow us on LinkedIn to stay up-to-date with all Ricoh eShop promotions and news!

Hi there Lisa! Wow! We are thrilled to read such a positive review of the Ricoh eShop and the team that manage the platform. The Ricoh eShop team is always on hand to help with updating your Ricoh eShop account - whether this is to add/remove pre-loaded addresses, support with placing an order or even just be on hand to help with queries. We are available every working day via phone, email and Live Chat to support your every procurement need. Did you know we offer demonstrations of the Ricoh eShop? If you're ever in need, you can arrange a Face-to-face call with a member of the team who can guide you through features or best use. We are here and ready to help. We have an extensive range of products! Our catalogue now features almost 210,000 products to help businesses and organisations meet their everyday, and specialist, procurement needs. Thank you for your custom with the Ricoh eShop and thank you very much for taking the time to leave us with such a glowing review. Don't forget to follow us on LinkedIn where you can keep up to date with our Treefo journey and what else we're up to!

Hi Phillip, We’re thrilled to receive your fantastic 5 Star review. Thank you for taking time to share your experience. We are delighted we met your expectations and the whole team at Ricoh aim to provide a 5 star service and it is excellent to see that you have experienced this with us. If there anything specific you loved about your experience or any suggestions you have for improvement we would love to hear more. Do you follow us on LinkedIn? If you don't, I would highly recommend doing so to keep up-to-date with all the latest news on what the Ricoh eShop is selling and doing! Again Thank you for your support Kind Regards Esther

Hi Lisa It is wonderful to hear about your fantastic experience with the Ricoh team. Thank you for taking time out of your day to give such a positive 5-star review of the Ricoh eShop, and we're very happy that you were able to find what you needed with ease. Not only is your access to the Ricoh eShop completely free but you also get additional benefits like the support from the Ricoh eShop team, should you need any help placing your orders, have any queries or would simply like to talk to a human being. Do you follow us on LinkedIn? If you haven’t connected with us yet, do make sure you do so as we post lots about the Ricoh eShop, new products and services alongside information about how we work to bring procurement success to our customers. Again, thank you very much for choosing Ricoh Kind Regards Esther

Hi Sue Thank you very much for your 5-star review. It is wonderful to hear about your fantastic experience with the team and your Account Managers Bhavin. His product knowledge is fantastic and we're happy that he was on hand to support you with your queries. Do you follow us on LinkedIn? If you don't, I would highly recommend doing so to keep up-to-date with all the latest news on what the Ricoh eShop is selling and doing! Thank you again for your custom and for taking the time to leave us a review. Kind Regards Esther

Hi Mandy We’re thrilled to receive your fantastic 5 Star review. Were delighted to hear that you found our services easy, and efficient and that we met your expectations. If there's anything else specific you loved about your experience we would love to hear more. Do you follow us on LinkedIn? If you don't, I would highly recommend doing so to keep up-to-date with all the latest news on what the Ricoh eShop is selling and doing! Thank you for choosing Ricoh to support you with your procurement needs. Kind Regards Esther

Hi there Cameron, Firstly, thank you so much for taking the time to leave the Ricoh eShop with such a positive 5-star review! It is so lovely to hear that you have had such a great service from your account manager. With your free Ricoh eShop account, your account managers are on hand to support you with specific queries to ensure your procurement experience is an efficient one! Alongside your account manager, the Ricoh eShop team are also available via phone, email and Live Chat to respond to any immediate queries should you need any support whilst using the platform. the Ricoh eShop catalogue is extensive with over 200,000 products available. We’re so happy to see that the products we have are supporting your project needs! Did you know you can follow us on LinkedIn and stay up-to-date with recent news and new products? Thank you for your custom. We look forward to seeing you in the Ricoh eShop once again.

Hi Karen, Thank you for taking the time to share your feedback. We sincerely appreciate your honesty and the opportunity to address your concerns. Firstly, I want to extend our apologies for any inconvenience caused with the delay in setting up your Ricoh account and the pricing issues. We understand that your time is valuable, and we genuinely regret any frustration this may have caused. Your feedback is invaluable to us, and we are actively reviewing our processes to identify areas for improvement to ensure a more efficient, transparent and timely experience for all our customers. If there's anything specific you would like us to address or if you have additional details about your experience, please feel free to reach out to us on our Ricoh Live Chat. Your insights will help us serve you and our future customers better. We are committed to making things right and hope to have the opportunity to serve you better in the future. Thank you once again for choosing Ricoh and we look forward to the chance to regain your trust. Kind regards, Esther

Hi there Conor! Thank you for taking the time to leave your great 5 star review! With your free Ricoh eShop access, you not only get the support of the eShop team available via phone, email and our brilliant Live Chat service - but you also are supported by a team of account managers who are on hand to provide product knowledge and support with your queries! Bhavin is a great asset to Ricoh, alongside his colleagues in Media and Supplies! Their product knowledge is fantastic and, as one of your account managers, they are always on hand to support you with your queries or to help with your procurement should you need to find a product! The whole team at Ricoh aim to provide a 5 star service and it is excellent to see that you have experienced this with the support of Bhavin. Thank you again for your custom and for taking the time to leave a review. Do you follow us on LinkedIn? If you don't, I would highly recommend doing so to keep up-to-date with all the latest news on what the Ricoh eShop is selling and doing!

Hi there! It is wonderful to hear about your fantastic experience with the team and your Account Managers. Thank you for taking time out of your day to give such a positive 4-star review of the Ricoh eShop! Not only is your access to the Ricoh eShop completely free but you also get additional benefits like the support from the Ricoh eShop team, should you need any help placing your orders, have any queries or would simply like to talk to a human being. In addition to this, your account managers are the product experts and are on hand to support you with ensuring you have everything you need to procure effectively – saving you time and money in the process. We can see that you have returned to the Ricoh eShop time and time again for your procurement needs and we appreciate your custom with us and we are very happy to see that you enjoy your experience in the platform. Do you follow us on LinkedIn? If you haven’t connected with us yet, do make sure you do so as we post lots about the Ricoh eShop, new products and services alongside information about how we work to bring procurement success to our customers.