Julie was on top of everything throughout the tour ensuring we were enjoying the tour and addressing any issues or concerns that surfaced. Her knowledge of history and culture of Hawaii was helpful...
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Sophie - Quality Control Manager
Luxury Gold
8 years ago
Our guests’ comfort is of the utmost concern to us and that is why we carefully select hotels that capture the atmosphere and give our guests a true insight into their destinations. Therefore, having read your feedback it really pleases us to learn that you were impressed by all of your accommodations. Additionally, it makes us happy to know that we were able to help you gain a deeper understanding of the Hawaiian culture and we hope to have the pleasure of accompanying you to indulge in another intriguing experience.
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Datum nákupu: 08/04/2018
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Trusted Customer
Ověřeno Feefo
8 years ago
Co říká Trusted Customer o Luxury Gold:
Yes, I thought the service was excellent! Julie was one of the best tour guides we've had. The attention to detail, the all inclusive service, and three of the hotels were certainly 5 star--we are...
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Dale
Luxury Gold
8 years ago
We are delighted to read that you rate the Luxurious Hawaiian Escape itinerary as one of the best trips that you have ever been on and we are just as pleased that the service that our team provided helped to make your experience even more enjoyable. Moreover, we have many other exciting itineraries that we would love to showcase to you in the future and we look forward to this opportunity.
Datum nákupu: 08/04/2018
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Trusted Customer
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5000L Marine Parade Road, #22-51 Singapore 449293
8 years ago
Co říká Trusted Customer o Luxury Gold:
We have already submitted our Feedback Form to Mr. Jmaal Mohideen on the last day of the tour with him. The tour with Jmaal starts from Cape Town and ends at Lions Sands Safari.
Our Tour to Victoria...
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Dale
Luxury Gold
8 years ago
Our whole team work passionately to ensure that our passengers can look forward to travelling with ease, which is why we regret to learn of any oversights that may have occurred at the start of your journey. We are pleased to read that this matter was resolved to your satisfaction, yet, we have passed on your reflections to our Operations Team, to make sure that any similar inconvenience is prevented in the future. Nevertheless, we still hope that you have returned home with many fantastic memories from your time in South Africa.
This was a tour of 2 people and we were driven in a small SUV. We were just out of the main season and took the last tour of the 2017-18 brochure. We have been on several "Insight Vacations" tours...
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Dale
Luxury Gold
8 years ago
One of the ways in which we endeavour to ensure a seamless adventure is by keeping our guests well informed throughout their journey. Therefore, we regret to learn of your disappointment with some of the information that you received and we apologise for any miscommunication that might have occurred at the beginning of your trip. Furthermore, we have confidence in our trusted partners to provide our passengers with an enjoyable experience, so we are troubled that some of the accommodations and excursions fell short of your expectations. However, we have communicated this to our Quality Control and Product Development Teams respectively along with your thoughts about the arrangement of the itinerary, all for consideration. Additionally, as you have rightly observed, we work closely with the Treadright Foundation to ensure that all of our experiences meet globally recognised animal welfare criteria. Yet, we appreciate your concern for the well-being of the Elephants in Sri Lanka and we have brought your feedback to our Operations Team for review. Nevertheless, we sincerely hope that you have taken many memorable moments away from both of your guided vacations and we truly hope to continue travelling with you to exciting destinations in the future.
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Datum nákupu: 31/03/2018
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Trusted Customer
Ověřeno Feefo
8 years ago
Co říká Trusted Customer o Luxury Gold:
gtreat
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Datum nákupu: 23/03/2018
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Trusted Customer
Ověřeno Feefo
8 years ago
Co říká Trusted Customer o Luxury Gold:
Awesome trip. Julie was great and hotels were amazing! Can’t wait to book another insight gold trip next year to Croatia!
Sophie - Quality Control Manager
Luxury Gold
8 years ago
At Insight Vacations, we carefully select hotels that capture the culture and give you a true insight into our destinations; which is why we are very pleased to learn that you enjoyed your stay in all of the accommodations. Furthermore, we are delighted that you had a fantastic experience with Luxury Gold during your time in Hawaii and we look forward to our next adventure together soon.
I enjoyed the trip. This is my first experience with taking flights within a tour (flying to the Big Island and then to Maui). Hotels were fabulous. Food was excellent. My spouse and I were not...
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Dale
Luxury Gold
8 years ago
Thank you for your honest feedback from your time spent exploring Hawaii with Insight Vacations and we are delighted that you enjoyed your time on the islands. However, we have passed on your observations about the coffee farm excursion to our Product Development Team for their reflection and review. Furthermore, we are equally pleased that you loved the cuisine on the trip, and that all of the accommodations meet your expectations. Moreover, we hope to have the pleasure of crafting another luxurious experience for you in the future.
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Datum nákupu: 08/04/2018
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Trusted Customer
Ověřeno Feefo
8 years ago
Co říká Trusted Customer o Luxury Gold:
Welcome, hotels, and itinerary
Dale
Luxury Gold
8 years ago
It makes us very happy to read that the attractions incorporated into this itinerary suited your preferences and that you enjoyed making use of the available leisure time. Furthermore, we hope you will join us again in the future to explore more fascinating destinations in comfort.
We are very happy that by allowing us to take care of every element of your vacation that you were able to cover all of the destinations that you wanted, in a time-frame that suited you. What's more, we hope that you will join us again soon to journey in comfort and class once more.
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Datum nákupu: 17/03/2018
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Trusted Customer
Ověřeno Feefo
Newburgh, N.Y.
8 years ago
Co říká Trusted Customer o Luxury Gold:
Why didn't we choose Insight sooner? My Wife, Paula, and I were always firm believers in "We can do it cheaper." However, planning our own experiences always turned out to be similar to a cacophony...
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Jillian - Head of Operations
Luxury Gold
8 years ago
One of the greatest benefits of a guided vacation with Luxury Gold is the peace of mind that comes from knowing that all of the details of the trip have been meticulously planned. That is why we are delighted to learn that our careful preparation and attentiveness throughout the trip helped to ensure a seamless adventure. Furthermore, our whole team are committed to crafting the finest experiences from start to finish, and we hope that you will join us again soon for another captivating journey.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.