Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Luxury Gold

Zobrazení všech 4,068 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Great trip

The trip was well organised and the Tour Director and bus driver were great.

Recenze produktu

Datum nákupu: 15/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Very well organised and things moved very smoothly

Recenze produktu

Datum nákupu: 15/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Fabulous Time on Eastern Canada Cities Tour

Outstanding custormer service starting with the booking. Max Davidson, Tour Director was one of the best ever - personable, professional and ensured every detail was tken care of for everyone. ...

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Recenze produktu

Datum nákupu: 19/05/2018

Trusted Customer

Ověřeno Feefo

8 years ago

Co říká Trusted Customer o Luxury Gold:

Food selection was poor Not enough time for sightseeing.

Recenze produktu

Dale

Luxury Gold

8 years ago

It disappoints us to learn that the pace of the itinerary wasn’t to your satisfaction and that you felt there wasn’t enough time to take in all of the attractions. As such, we have forwarded this feedback along with your comments about the meals and time at the York Minister to our Operations Team for their review. Nonetheless, we hope that you have still taken many memorable highlights away from your experience.

Datum nákupu: 18/05/2018

Trusted Customer

Ověřeno Feefo

Regina,Sk.

8 years ago

Co říká Trusted Customer o Luxury Gold:

The customer service was great! Alex was terrific, very attentive, knowledgeable, and helpful. We so enjoyed our holiday of Harmony of Central Europe. This was our 3rd Luxury gold trip and each one...

Přečíst další

Recenze produktu

Datum nákupu: 15/05/2018

Trusted Customer

Ověřeno Feefo

Minneapolis MN

8 years ago

Co říká Trusted Customer o Luxury Gold:

An unexpectedly disappointing tour

Insight has previously been perfect. This time they made some disappointing mistakes. They failed to book my transfer from LHR to the Milestone Hotel, even though it was included in the tour. I had...

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Dale

Luxury Gold

8 years ago

We are really happy that you enjoyed the variety of sightseeing experiences in the itinerary and that you have returned home with many memorable highlights from your time on the British Royale trip. However, we truly regret to learn about the aspects of your journey that didn’t run smoothly and the impressions left by the Travelling Concierge. As a result, your feedback has been forwarded to our Quality Control and Operations Teams respectively, in order to ensure that the necessary preventative steps are taken to avoid any similar instances from affecting our guests in the future. Furthermore, we sincerely hope that looking forward; we may have the opportunity to restore your trust in our Luxury Gold Experiences.

Recenze produktu

Datum nákupu: 18/05/2018

Trusted Customer

Ověřeno Feefo

Rockford

8 years ago

Co říká Trusted Customer o Luxury Gold:

Experience Luxury Gold for yourself.

Everything was planned extremely well. Our travel concierge and driver assured our comfort and convenience. The sights were amazing and the local experts brought great insights into each place we...

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Recenze produktu

Datum nákupu: 15/05/2018

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Very difficult to get through on phone. Changes online were not saved.

Dale

Luxury Gold

8 years ago

We are very sorry if you encountered any issues with our online platform and regret to read that you found it difficult to get through to our Insight Experts. During busy seasons we may experience a high volume of calls; however, it is also possible to send us a message and one of our representatives will get back to as soon as possible. That said; we are delighted that you enjoyed taking in the Canadian culture and we hope that you will join us in the future to explore more stunning destinations.

Recenze produktu

Datum nákupu: 19/05/2018

Trusted Customer

Ověřeno Feefo

La s cruce s nm

8 years ago

Co říká Trusted Customer o Luxury Gold:

Disappointed in trip

The pick up at the airport was excellent. All hotel room were good and in a good location. We were on our own at the Bilt Moore estates and the restaurant were extremely limited and long wait times....

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Dale

Luxury Gold

8 years ago

Thank you very much for your feedback; although, we are disappointed to learn that you felt the cuisine on the trip wasn't to Luxury Gold's Standard and so we have passed on your reflections to our Quality Control Team for their review. We only want our guests to enjoy the finest dining experiences throughout their journey and therefore, we hope to have the chance to restore your full faith in our guided vacations again in the future.

Dale

Luxury Gold

8 years ago

Recenze produktu

Datum nákupu: 19/05/2018

Trusted Customer

Ověřeno Feefo

8 years ago

Co říká Trusted Customer o Luxury Gold:

All information requested was answered in a timely manner and in a detail I understood

Recenze produktu

Datum nákupu: 06/05/2018

Neobdržel/a jste pozvánku k recenzi?

Zobrazit všechna média (907)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Luxury Gold

Harmony of Central EuropeDalší recenze tohoto produktuProhlédnout si stránku výrobkuToo much time in Bratislava and Vienna Woods and insufficient time in Vienna. The hotel rooms in Prague and Cesky Kumlov were not up to standard.

Harmony of Central EuropeDalší recenze tohoto produktuProhlédnout si stránku výrobkuWould like to of spent extra day in Krakow and seen salt mines- probably only time going to this wonderful city and very compressed itinerary . Excellent trip to see princess in Austria

British RoyaleDalší recenze tohoto produktuProhlédnout si stránku výrobkuTickets were not purchased ahead of our arrival and we spent a long time in que. The Minster at York guide came late and we did not see the Minister adequately. The Tower visit in London at night...Přečíst další

British RoyaleDalší recenze tohoto produktuProhlédnout si stránku výrobkuA good variety of sights and experiences. I loved the evening at the Tower of London, as well as the picnic at RHS Harlow Carr Gardens. A couple of days included too many activities with too little...Přečíst další

Harmony of Central EuropeDalší recenze tohoto produktuProhlédnout si stránku výrobkuI really enjoyed the history and beauty of the various cities and countries.

Indulgence in Eastern CanadaDalší recenze tohoto produktuProhlédnout si stránku výrobkuCountry was beautiful. People were nice.

Southern GlamourDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe places were good, the restaurants were not what I would consider gold status

Ultimate ItalyDalší recenze tohoto produktuProhlédnout si stránku výrobkuOur travel tour director was excellent and also the local experts

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?