Person on phone very helpful with sorting my policy after losing one of my chinchillas, and helpful with processing of claim
Amy
ExoticDirect
5 months ago
Hi there,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind regards
The Exotic Direct Team
Been with you for a while now and so far I have no complaints.
What can I say about? well for me it is Excellent.
Amy
ExoticDirect
5 months ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Kind regards,
The Exotic Direct Team
Very friendly and helpful I got all my x6 reptiles insured so very happy with the service I received
Eva
ExoticDirect
5 months ago
Hi Peter,
thank you so much for the positive review! we are grateful you have trusted us to keep your pets safe.
Kind regards,
The Exotic Direct Team :)
Excellent renewal experience, didn’t need to do anything.
Have been with Exotic for years.
Always had a good experience and always helpful when I needed it.
Definitely recommend.
Eva
ExoticDirect
5 months ago
Hi Tracey,
Thank you so much for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this!
Kind regards,
The Exotic Direct Team :)
I have used Exotic Direct for a lot of years
For my bird and i have to say this company is excellent.
Very easy to contact and they are quick to respond.
Very helpful staff.
Prices i find very...
Přečíst vše
Eva
ExoticDirect
5 months ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Kind regards,
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.