Very easy to insure our birds and a little discount if using codes.
Catherine
ExoticDirect
18 days ago
Thanks for the five-star feedback, it means a lot.
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Důvěryhodný zákazník
Ověřeno Feefo
23 days ago
Good
Only had to use once since I had it but was very good service
Catherine
ExoticDirect
18 days ago
Thank you for leaving a review, the team at ExoticDirect are glad to hear you’ve been pleased with the service.
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
good
I am still waiting to insure my 3 parrots and not getting anywhere I applied about a fortnight ago so very slow service. But sure I will be pleased once it is sorted. An update all my policies have...
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Kieran
ExoticDirect
1 month ago
Hi there, we are very sorry to hear about this, we have located your policy and will send you your documents as quickly as we can.
Důvěryhodný zákazník
29 days ago
as soon as I recieve said documents I will update on here
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Poor customer service
I paid for insurance for my 2 birds but i haven't received any correspondence to acknowledge my insurance, zero paper work not even an email.
Kieran
ExoticDirect
1 month ago
Hi there, we are sorry to hear about that, we have your policy number and will try to sort this as quickly as we can.
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
0
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MP
Miss Jan Phillips
Ověřeno Feefo
IMN
1 month ago
Co říká Miss Jan Phillips o ExoticDirect:
Always helpful and friendly. Knowledgeable customer service people
Excellent service
0
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MW
Miss Victoria White
Ověřeno Feefo
1 month ago
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Amazing service thanks would highly recommend
0
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Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
Fantastic to help
Fantastic insurance for my parrot and turtle anything g you need to know they there to help no problems at all
Kieran
ExoticDirect
1 month ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.