Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ExoticDirect Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/exotic-direct | Feefo

Zobrazení všech 1,925 recenzí

Miss Laura Keepins

Brackla

7 days ago

Datum nákupu: 17/07/2025

Co říká Miss Laura Keepins o ExoticDirect:

Extremely easy renewal never had to phone for help Dudette is all good thank you

Angel

ExoticDirect

1 day ago

Good afternoon, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 days ago

Datum nákupu: 19/08/2025

Should be a set fee to pay upfront like other insurance companies. Would he

Lots of people i know use this company. Only down side is we have to find money upfront if bird ever needs a vet. Shouldn't have to worry and stress if bird ever needs a vet. Should be a set fee to...

Přečíst vše

Angel

ExoticDirect

1 day ago

Good afternoon, Thank you for taking the time to leave us your thoughts. We are always open on feedback on improving our services to help our furry friends. We are currently working on processes to help clients further with vet fees as we know these can be unpredictable and expensive. We welcome any further feedback and value your business. Kind regards Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

20 days ago

Datum nákupu: 08/08/2025

Cost effective and reassuring to have.

Staff are polite and helpful and it’s not expensive (we have four rats so I was expecting high costs) to get good cover.

Eva

ExoticDirect

10 days ago

Hello, Thank you for taking the time to leave a positive review. We really appreciate it and are glad you were happy with our service! Kind regards Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

22 days ago

Datum nákupu: 05/08/2025

Would recommend

Easy purchase easy renewal not bad price

Eva

ExoticDirect

10 days ago

Hello, Thank you so much for taking the time to leave a positive review! Kind regards The Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

25 days ago

Datum nákupu: 30/07/2025

Kind and helpful

Didn’t take long to get a response about my claim I made. Answered the questions quickly I had after the claim. Very kind and friendly. Made the process easier, thank you.

Angel

ExoticDirect

23 days ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Mrs Angela James

Westcliff-on-Sea, Essex

29 days ago

Datum nákupu: 30/07/2025

Angel

ExoticDirect

28 days ago

Good afternoon, Thanks for the five star feedback, it means a lot. Kind regards Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Mrs Cheryl Bullock

Glossop

1 month ago

Datum nákupu: 24/07/2025

Co říká Mrs Cheryl Bullock o ExoticDirect:

Amazing company, wouldn’t be without them.

Exotic direct are a great company, I’ve been with them for years now, I have my ferrets insured with them, one of my boys who I previously had insured with them was really poorly, and if I hadn’t had...

Přečíst vše

Amy

ExoticDirect

1 month ago

Hello, Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful and the great feedback on your claims experience. Kind regards The Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Mrs Carol A Phillips

DERBY

1 month ago

Datum nákupu: 15/07/2025

Co říká Mrs Carol A Phillips o ExoticDirect:

Straightforward and easy to deal with

Fast and efficient service, no hassle setting up an insurance plan for my new pet

Angel

ExoticDirect

1 month ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Mrs Sandra Brandes

1 month ago

Datum nákupu: 16/07/2025

Co říká Mrs Sandra Brandes o ExoticDirect:

Easy to renew our pet for our two Congo African Greys. Would recommend to friends snd family etc

Angel

ExoticDirect

1 month ago

Hi there, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Miss Carol Duncan

1 month ago

Datum nákupu: 14/07/2025

Angel

ExoticDirect

1 month ago

Thanks for the five star feedback, it means a lot. Kind regards Exotic Direct Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

Přečíst vše

0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ExoticDirect

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?