Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Certainly Wood

Zobrazení všech 12,686 recenzí

R Fuller

Ověřeno Feefo

Southampton

1 year ago

Co říká R Fuller o Certainly Wood:

Great company selling top-quality firewood

Always easy to contact by email or phone and they respond promptly to answer any questions or queries

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review, Rodney! Your review is a great way to let us know we’re on track for making our customers smile! We're thrilled to hear you're pleased with the quality of our wood. We aim for nothing but the best, and it's great to know we're meeting expectations. You may also like our Fire Club membership - once signed up you get at least 10% off your orders, plus other benefits like free AM/PM services and free products! Please find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 12/03/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Prefer Crate to Bag.

Delivery as promised with a very helpful driver dropping the crate inside the garage.

Recenze produktu

Datum nákupu: 02/03/2025

Lee Simkins

Ověřeno Feefo

Hampshire

1 year ago

Co říká Lee Simkins o Certainly Wood:

It certainly is Certainly Wood for me!

Excellent website that is very clear and is easy to navigate. I joined the fire club which offers some great discounts. The website is also full of useful tips on how to use your log burner, explain...

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Recenze produktu

Datum nákupu: 09/03/2025

christine gallant

Ověřeno Feefo

1 year ago

Co říká christine gallant o Certainly Wood:

Really great service 👍🏻

Recenze produktu

Datum nákupu: 09/03/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Wood-burning stoves and the perfect kild-dried wood

Certainly Wood has never let us down.

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your 5-star review! We love hearing how happy our customers are with the quality of our wood and are thrilled that you are enjoying your evening fires made from our kiln dried logs! You might enjoy our Fire Club membership too - where you get priority delivery and discounts on every order. Just something to keep in mind if you’re interested! You can find more information about our Fire Club here: https://www.certainlywood.co.uk/pages/membership We appreciate you taking the time to leave such wonderful feedback and we look forward to assisting you in future! Best wishes, Hayleigh

Datum nákupu: 01/03/2025

Ron Hancock

Ověřeno Feefo

Chickerell

1 year ago

Co říká Ron Hancock o Certainly Wood:

Need to sort out delivery timings

Unimpressed with delivery arriving at 2.45pm when morning delivery was ordered

Hayleigh

Certainly Wood

1 year ago

Hi Ron, We are sorry to hear that your delivery didn't go as expected on this occasion and my colleague has reached out to you with further details and a refund for the failed AM delivery. Thank you for making us aware of the situation and we have passed on your feedback to the delivery company so that we can avoid this happening again. We look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 01/03/2025

Korky Davey

Ověřeno Feefo

Bristol

1 year ago

Co říká Korky Davey o Certainly Wood:

Excellent quality product and service

Delivery arrived on the day and with a very helpful lorry driver. Packaging is excellent and easy to handle. Logs accurately cut and burning well. Two neighbours impressed and have taken details to...

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Hayleigh

Certainly Wood

1 year ago

Thank you so much for your feedback, Anni! It makes our day hearing about how much our customers love the quality of our kiln dried logs and the "excellent" service they’ve received from our team. We have passed on your review to our team to let them know to keep up the amazing work and look forward to assisting you (and hopefully your neighbours) again in the future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 06/03/2025

Gill Barry

Ověřeno Feefo

Bourne Lincolnshire

1 year ago

Co říká Gill Barry o Certainly Wood:

Wood buy again !!

Excellent Service. Delivery very convenient. The wood burns well and lasts in our small wood burning stove. The dinkies are excellent.

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review and wonderful feedback, Gill! We are thrilled that you have had such a wonderful experience with our Dinkies logs! It's always great to hear such fantastic comments from our customers about the great quality of our logs and how well it burns! I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Datum nákupu: 22/02/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Great service from Certainly Wood. Easy to order, I like how they have different size logs for the size of wood burner. I order my kindle flamers in bulk from Certainly Wood also, everything in one...

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Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! It's wonderful to hear that you are happy with your purchase of our kiln dried logs and KindleFlamers natural firelighters and that they arrived without issue on the day you requested. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 04/03/2025

Claire B

Ověřeno Feefo

Wirral

1 year ago

Co říká Claire B o Certainly Wood:

Revamping the way to light fires easily. A must have item.

Fast and efficient delivery service, had a way to track the delivery so knew exactly what day would arrive, with a hour time slot too.

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your fantastic feedback, Claire! Your kind words have absolutely made our day! We love hearing about how much our customers love our Flamers natural firelighters and it's wonderful to hear they are working so well for you! We will share this review with the team to let them know to keep up the amazing work and we look forward to assisting you again in future! Best wishes, Hayleigh

Datum nákupu: 05/03/2025

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Certainly Wood

KindleFlamers Natural FirelightersDalší recenze tohoto produktuProhlédnout si stránku výrobkuAn easy, no fuss way to light the fire - they always work first time!

Kiln Dried Hardwood Logs Small CrateDalší recenze tohoto produktuProhlédnout si stránku výrobkuFirst time for a crate delivery, more practical for me than the cubic meter bag with the added bonus of the crate a useful source of starter sticks.

(Kindle)Flamers BucketDalší recenze tohoto produktuProhlédnout si stránku výrobkuReally good quality bucket 👍🏻

KindleFlamers Natural FirelightersDalší recenze tohoto produktuProhlédnout si stránku výrobkuThese are so easy to start your fire👍🏻

Fired Up Heat Logs Single PackDalší recenze tohoto produktuProhlédnout si stránku výrobkuLast a long time with plenty of heat

Kiln Dried Hardwood Logs Small CrateDalší recenze tohoto produktuProhlédnout si stránku výrobkuCrate is much easier to unload than the bags. Also easier to use the empty crate as kindling

Dinkies - small logs for small stovesDalší recenze tohoto produktuProhlédnout si stránku výrobkuExcellent product. Wood recommend !!! 😆 Delivery’s are brilliant to my door and the wood is great quality and lasts well.

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuCouldn’t live without our kiln dried logs. Easy to order and always arrives on the day specified. The logs burn really well in our wood burner.

KindleFlamers Natural FirelightersDalší recenze tohoto produktuProhlédnout si stránku výrobkuKindle flamers are great. No need for kindling anymore.

Flamers Natural FirelightersDalší recenze tohoto produktuProhlédnout si stránku výrobkuThese Flamers Natural Firelighters are amazing, they make it so easy to light, you only ever need one, so much easier than the little white blocks. Just restocked with a 200 box, so never run out.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?