Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Certainly Wood

Zobrazení všech 12,685 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

If only.........

Consistently good. Service and product excellent.

Hayleigh

Certainly Wood

1 year ago

Thank you for your 5 star review! We are thrilled you love our Fire Club Membership! Please feel free to keep us updated on how the membership works out for you throughout the year. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Datum nákupu: 12/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Excellent service i e

Always great service. Easy ordering system. Product is as stated. Kept informed formed of order progress

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 11/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Happy customer

Efficient, seamless. Delivered on time.

Hayleigh

Certainly Wood

1 year ago

Your 5 star review has really made us smile! We are thrilled that you were happy with your purchase of our kiln dried logs and that delivery ran smoothly. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 11/05/2025

Mathew Grizzell

Ověřeno Feefo

1 year ago

Co říká Mathew Grizzell o Certainly Wood:

Sadly can’t use this service anymore

Sadly they are not able to deliver to our Woodshed anymore. The delivery company chosen will only drop at the end of our driveway in the road. This is after many years of using Certainly Wood...

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Hayleigh

Certainly Wood

1 year ago

Thank you for your feedback, Mathew. We are very sorry that we are unable to supply you in bulk going forward due to the changes in our delivery methods. We hope that a solution can be found in future but if not, it might be worth considering our small courier option for Fire Kits (https://www.certainlywood.co.uk/products/logs-in-boxes). Thank you for being a loyal customer and we wish you the best for the future. Best wishes, The Certainly Wood Team

Recenze produktu

Datum nákupu: 30/04/2025

Emma

Ověřeno Feefo

Herefordshire

1 year ago

Co říká Emma o Certainly Wood:

Great experience from a professional company and their driver.

Excellent service and the driver was very considerate about where to drop the bag off, he managed to swing it into the open barn keeping it out of the rain. Thank you

Recenze produktu

Datum nákupu: 24/04/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Easy on line ordering and quick delivery

Hayleigh

Certainly Wood

1 year ago

Thank you very much for your wonderful 5 star review! We're thrilled to hear you're pleased with the quality of our wood! We aim for nothing but the best, and it's great to know we're meeting expectations. You might enjoy our Fire Club membership too—it’s a fantastic way to keep stocked up and get exclusive perks as well! Please find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership We look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 20/04/2025

Colin

Ověřeno Feefo

Cornwall

1 year ago

Co říká Colin o Certainly Wood:

Flamers are great.

Certainly Wood are great (and contactable by phone). I have had issues with Royal Mail and DPD...

Recenze produktu

Datum nákupu: 27/04/2025

Clive Moore Moore

Ověřeno Feefo

East Calder, Scotland

1 year ago

Co říká Clive Moore Moore o Certainly Wood:

Certainly Woods are the best

Certainly Wood is a joy to deal with, the people are very freindly and helpfull. Always ready with a answer and happy to guide you to the best product for what you need. Sins I started using...

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Hayleigh

Certainly Wood

1 year ago

Your wonderful feedback has absolutely made our day! We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. It's great to hear how happy you are with not only our Flaming Firewood and KindleFlamers natural firelighters, but also the customer service provided by our team! We really appreciate you taking the time to rate our products and services with a 5 star review and we look forward to assisting you again in future! Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 17/04/2025

E Lewis

Ověřeno Feefo

1 year ago

Co říká E Lewis o Certainly Wood:

Telephone ordering is easy and the staff very helpfull. The deliveries are seemless with efficient and friendly helpful drivers. We have been customers for over 10 years have tried others but not in...

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Hayleigh

Certainly Wood

1 year ago

Thank you so much for your kind words! We are thrilled that you love our products so much that you have been a returning customer for over 10 years! I will share this feedback with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 25/04/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Great company and logs.

Excellent as allways.

Recenze produktu

Datum nákupu: 06/04/2025

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Certainly Wood

Flamers 200Další recenze tohoto produktuProhlédnout si stránku výrobkuThese are so easy to use. Clean and environmentally friendly

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuExcellent burn and heat output. Delivery on time and kept informed of order progress

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuExcellent quality and evenly sized so easy to stack.

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobkuDelighted a tree was planted in my name.

Kiln Dried LogsDalší recenze tohoto produktuProhlédnout si stránku výrobkuFirst purchase from Certainly Wood, lovely delivery driver and a reasonable price for good quality wood.

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat wood and quick delivery

Kiln Dried KindlingDalší recenze tohoto produktuProhlédnout si stránku výrobkuEasy to purchase online

KindleFlamers Natural FirelightersDalší recenze tohoto produktuProhlédnout si stránku výrobkuThere's no need to use kindling when using these flamers.

Flaming FirewoodDalší recenze tohoto produktuProhlédnout si stránku výrobkuI have been getting the Flaming Firewood from Certainly Wood for around 3 years now and the wood has always been good quality. Not had a problem with the delivery and on the day I requested it to be...Přečíst další

Kiln Dried LogsDalší recenze tohoto produktuProhlédnout si stránku výrobku

KindleFlamerDalší recenze tohoto produktuProhlédnout si stránku výrobku

KindleFlamers Natural FirelightersDalší recenze tohoto produktuProhlédnout si stránku výrobkuAllways use these as excellent value for money.

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuArrived on time and put in garage by very helpful delivery driver,have had these logs before excellent product.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?