Thank you for your wonderful review, Ray!
We're delighted to hear you were happy with your Flamers natural firelighters and that they arrived quickly.
I've passed your comments onto the team, and we look forward to assisting you again in future.
Best wishes,
Hayleigh
We are really grateful for your 5 star review and wonderful comments, Christopher.
It's great to hear how happy our customers are with our kiln dried wood! Quality and consistency are our priorities, and it’s always rewarding to know our customers see it too!
Best wishes,
Hayleigh
Datum nákupu: 29/01/2025
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Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Great!
Hayleigh
Certainly Wood
1 year ago
Thank you so much for your 5 star review!
We're delighted to hear you were happy with your purchase and the service you received from our team.
Have you heard of our Fire Club membership? It costs £34.99 for a 12 month period and it allows you to receive a minimum of 10% off your orders, upgraded delivery services, free KindleFlamers on sign up/renewal plus a £15 birthday reward for you to use on your orders.
You can find more information here: https://www.certainlywood.co.uk/pages/membership
Best wishes,
Hayleigh
There was no need to contact Certainly Wood. I ordered on line and took delivery. Good, efficient service.
Recenze produktu
Hayleigh
Certainly Wood
1 year ago
We are thrilled that you had such a great experience using our KindleFlamers, Brenda!
It's great to know that our KindleFlamers are doing exactly what they are supposed to do; start your fire easily with just one firelighter with no need for kindling!
We are delighted that you found our website so easy to use but we would be happy to help over the phones if you ever have any questions.
Best wishes,
Hayleigh
We are thrilled to hear that you are happy with your Fire Club Membership!
Please feel free to keep us updated on how the membership works out for you throughout the year.
We appreciate you taking the time to give your feedback and look forward to assisting you again in the future.
Best wishes,
Hayleigh
Datum nákupu: 23/01/2025
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Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Just excellent
Hayleigh
Certainly Wood
1 year ago
Your "excellent" comment has really made us smile!
We really appreciate your 5 star review and look forward to assisting you again in future!
Best wishes,
Hayleigh
Thank you so much for the 5 star review and your kind words about recommending us!
We are delighted that you are pleased with your purchase of our kiln dried logs and KindleFlamers!
We appreciate you taking the time to give your feedback and look forward to assisting you again in the future.
Best wishes,
Hayleigh
Your 5 star review has absolutely made our day, Nigel!
We are delighted to hear that you had such a positive experience with our team and that you are enjoying your kiln dried logs!
We appreciate you taking the time to give your feedback and look forward to assisting you again in the future.
Kind regards,
Hayleigh
Recenze produktu
Datum nákupu: 19/01/2025
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Excellent
Hayleigh
Certainly Wood
1 year ago
Thank you so much for the 5 star review and for describing us as "excellent".
We appreciate you taking the time to leave a review and look forward to assisting you again in the future.
Best wishes,
Hayleigh
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.