Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Brooks Braithwaite

Zobrazení všech 956 recenzí

Trusted Customer

Dorking

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

I have used this for my business insurance for the last 4 years. I have found them competitive and efficient.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Carter,

Thank you for leaving such a lovely review!

It is so nice to hear that you have used us for so long and find us competitive and efficient.

If you need anything in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Insurance renewal

I renewed my insurance with them, it's easy and customer service is always helpful and friendly. Would recommend.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Chilinski,

Thank you very much for the lovely review.

We always try to keep our renewal process easy and friendly so its great to hear this!

If you do need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Purchased online. Quick and easy

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the great review.

It is amazing to hear the policy was quick and easy to set up!

If you do need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Quick and easy

Tim

Brooks Braithwaite

7 years ago

Hello Ms Browne,

Thank you for the lovely review.

It is great to hear that you found the process quick and easy, as this is exactly how we intend it to be!

If you need anything in future, please do let me know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Still no contact from underwriters regarding the next step of my claim.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Dains,

Thank you for the feedback.

The Feefo request was in relation to the renewal of the policy, which we trust is all in order.

Following our conversation yesterday, we have logged the claim with the Underwriters and we expect they will be in contact with you soon.

But, if you do wish to discuss any part of your policy, please do give us a call on 0345 0701 064.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

help full

excellent service, help full customer service.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Sullivan,

Thank you for the lovely review!

It is so good to hear that you enjoyed the service and found us helpful.

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

very good with cardiff but could,nt find anyone at arrciffe to find my cat

We had very good service in cardiff but in lanzarote it took over a hour to find were my cat was we went to cargo office but it was closed, had to find tui rep to help us find were he had gone It was...

Přečíst další

Tim

Brooks Braithwaite

7 years ago

Hello Mr & Mrs Kum,

Thank you for taking the time to provide feedback, but I think this may be for a different company.

We are Petplan Sanctuary and we provide business insurance (e.g. kennels and cattery).

Please do give us a call on 0345 0701 064 if this has caused any confusion.

Kind Regards,

The Petplan Sanctuary Team

Důvěryhodný zákazník

7 years ago

Yes its perfect for what I need.

It was just so easy & straightforward with good advice to when speaking to someone.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

It is great to hear that the whole process was easy and straight forward with good advice provided.

If you need anything in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Exactly what I was looking for

Found the online process really quick and straightforward. The cover is exactly what I was looking for.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Reynolds,

Thank you for the lovely review.

It is always so good to get feedback on our website, so I am glad you found it quick and straightforward!

It's great the cover suits what you are looking for as well.

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

good value

Easy to follow online,very reasonable and offer exactly what i was looking for!

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Bromley,

Thank you very much for the amazing review.

It is great to hear that you found the website easy to follow and the cover suited your needs!

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brooks Braithwaite

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?