Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Brooks Braithwaite

Zobrazení všech 956 recenzí

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

perfect for the purpose

user friendly and on the few times I've needed to speak to someone there has always been a friendly, helpful individual available to answer my emails quickly and my phonecalls efficiently

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Pratt,

Thank you very much for the lovely review.

It is great to hear you have found us friendly and helpful, as this is exactly how we try to be!

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Excellent service and very prompt...

Tim

Brooks Braithwaite

7 years ago

Hello Anita,

Thank you very much for the lovely review!

It is great to hear you enjoyed our service and found it prompt.

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

There was no renewal price quoted, nor a monthly dd price?

Daisy

Brooks Braithwaite

7 years ago

Good Morning,

Thank you for taking time to leave your feedback, we appreciate your input regarding the services we provide.

Following our telephone conversation this morning, we have taken your comments on board and will use them to help improve our procedures going forwards. We would like to make the service as easy and convenient for our customers as possible, so your feedback is greatly appreciated!

If you would like to discuss this further or have any queries please don't hesitate to get in touch with us.

Kind Regards

The PetPlan Sanctuary Team

Důvěryhodný zákazník

7 years ago

lady I spoke to was very pleasant and helpful

excellent

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review!

It is great to hear you enjoyed our service and found us helpful.

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Really great, helpful and easy to deal with people in the customer service team.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Criddle,

Thank you for the kind review.

It is so nice to hear that you found us helpful and easy to deal with!

If you do need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

Hemel Hempstead

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

better than what i was looking for

Site was easy to manipulate questions were answered truthfully and the product gives me what I wanted

Tim

Brooks Braithwaite

7 years ago

Hello Mr Fake,

Thank you very much for the great review.

It is great to hear you found the site easy to use and the product covers what you were after.

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Perfect service

Great experience, fast, friendly and efficient at dealing with a claim on my policy. Thank you. Happy customer.

Hayley

Brooks Braithwaite

7 years ago

Hi Claire,

Thank you so much for taking the time to leave your positive review.

It is our aim at Petplan Sanctuary to make claiming as easy as possible so it is great to hear you found our service fast, friendly and efficient.

We hope you have a great Monday!

The Petplan Sanctuary Claims Team.

Důvěryhodný zákazník

7 years ago

Needed to cancel my policy as I no longer board dogs. Emailed them & they got straight back & cancelled without any fuss

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

It is great to hear the cancellation of your policy was so smooth, we do try to keep this process as simple as possible.

If you need anything in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Carried out my instructions promptly and efficiently.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Cowling,

Thank you for the lovely review!

It is great to hear that you found us prompt and efficient whilst helping with your query.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Very helpful.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Coe,

Thank you very much for the lovely review.

It was great to speak to you the other day and I am glad we could help!

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brooks Braithwaite

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?