Merchant Logo

Ressenyes de Sephora

Valorat
Excel·lent
Servei
4.4
/5

5

4

3

2

1

2,766

270

56

66

344

3,502

valoracions de l'últim any

Mostrant 178,042 ressenyes
JB
J Burns
Sevenoaks Kent
4 days ago
Data de la compra: 06/06/2025
Què J Burns va dir sobre Sephora:
Lost delivery
I lodged a complaint that Evri lost my parcel order no FN 91274581 and heard nothing!
Merchant Logo
Anna
Sephora
3 days ago
Hi, we sincerely apologise for the inconvenience you experienced with your recent order. We understand how frustrating this situation has been for you. We’re pleased to let you know that we have already sent an email regarding your order to address this issue and provide a resolution. If you have not yet seen it, please check your inbox or spam folder. Your satisfaction is very important to us, and we’re here to help if you have any further questions or concerns. Thank you for your understanding, and we appreciate the opportunity to make this right. Warm regards, Customer Care
JR
Jafar Reihani
4 days ago
Data de la compra: 07/06/2025
Client de confiança
4 days ago
Data de la compra: 05/06/2025
Really bad service
I haven't received my order , it has been ordered almost a month. It was for the first time ordered from Sephora , it will be my last. really bad service at least you should have informed me the...

Read all
Merchant Logo
Anna
Sephora
3 days ago
Hi, we sincerely apologise for the inconvenience you experienced with your recent order. We understand how frustrating this situation has been for you. We’re pleased to let you know that we have already sent an email regarding your order to address this issue and provide a resolution. If you have not yet seen it, please check your inbox or spam folder. Your satisfaction is very important to us, and we’re here to help if you have any further questions or concerns. Thank you for your understanding, and we appreciate the opportunity to make this right. Warm regards, Customer Care
Client de confiança
4 days ago
Data de la compra: 07/06/2025
Excellent service
Excellent service. Order came very quickly. It was a gift and recipient was very pleased.
Client de confiança
4 days ago
Data de la compra: 07/06/2025
My eyeshadow was rubbish it’s was it was powdery and when you opened it it went everywhere!!!
Merchant Logo
Rima
Sephora
4 days ago
Hi , Thank you for sharing your feedback, and we're very sorry to hear about your experience with the eyeshadow. This is not the standard of quality we aim to provide, and we completely understand how disappointing this must have been. We would appreciate the opportunity to look into this further and make it right. Please contact as directly at care@sephora.co.uk, and a member of our team will be happy to assist you. Thank you again for bringing this to our attention. Warm regards Customer Care
RP
Rena Popat
4 days ago
Data de la compra: 07/06/2025
Merchant Logo
Rima
Sephora
4 days ago
Hi there, Thank you for your feedback. We're sorry to see that your experience didn’t fully meet your expectations. We'd love the opportunity to understand more and make things right. Please feel free to reach out to us directly at care@sephora.co.uk our team happy assist you further. Warm regards Customer Care
Client de confiança
4 days ago
Data de la compra: 07/06/2025
Client de confiança
4 days ago
Data de la compra: 07/06/2025
Great
It was good
WE
William Everett
4 days ago
Data de la compra: 07/06/2025
Client de confiança
4 days ago
Data de la compra: 07/06/2025
Love Sephora
A wide range of different products available which I love and always at a decent price. Delivery is exceptionally quick too and I love the rewards system
Quant a Sephora
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Read all
BERKSHIRE HOUSE,, 168-173 HIGH HOLBORN,, LONDON, Greater London, WC1V 7AA, United Kingdom
Award

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Per què confiar en les ressenyes de Feefo?

Quant a Sephora
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.