Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Sephora

Mostrant 180,620 ressenyes

Toni

Verficada per Feefo

GBR

3 days ago

Què Toni va dir sobre Sephora:

Beautiful

Nicely packaged - pretty box. Quick delivery. Great choice of products.

Client de confiança

Verficada per Feefo

3 days ago

Zero customer service

Two orders have not been delivered. I contacted them through messenger and received no response from them.

Rebecca

Sephora

1 day ago

Hello Thank you for bringing this to our attention, and we sincerely apologise for the lack of response you experienced when trying to reach us via Messenger regarding your missing orders. We have now been in touch with you via email today to investigate and assist you with this. Please check your inbox (and spam folder) so we can get this sorted out for you as quickly as possible. Kind regards Sephora UK Customer Care

Client de confiança

Verficada per Feefo

3 days ago

Good service

The service is good but I’m still waiting for correspondence of my 3 missing orders since 23rd of October

Jolene Keen

Verficada per Feefo

GBR

4 days ago

Què Jolene Keen va dir sobre Sephora:

Very good. Received product in good time.

martine nolan

Verficada per Feefo

GBR

4 days ago

Què martine nolan va dir sobre Sephora:

All round perfect

Very good. Any issues are dealt with professionally when you contact them. Delivery options are great. Overall the range of products is incredible.

Client de confiança

Verficada per Feefo

4 days ago

Speedy delivery

Always fast delivery of my purchases

Gemma Smith

Verficada per Feefo

GBR

4 days ago

Què Gemma Smith va dir sobre Sephora:

NO ITEM RECEIVED!! IMPOSSIBLE TO CONTACT.

Item ordered on the 06 October, received message from EVRI saying they had parcel. Its is now the 27 October, still not received item and had no further communication from EVRI. Tried to contact...

Llegeix més

Rebecca

Sephora

3 days ago

Hello Thank you for your feedback, and please accept our sincere apologies for the delay with your order and the difficulties you experienced trying to get in touch with us. We can confirm that we have now been in touch with you via email to resolve this matter. Thank you for your patience while we investigated this for you. Kind regards Sephora UK Customer Care

Hilary Hobbs

Verficada per Feefo

4 days ago

Què Hilary Hobbs va dir sobre Sephora:

Chanel 5 refills

I have always liked Sephora for perfumes but was very disappointed this time with 7.5 mls refills of chanel no. 5 & no proper case to put in your handbag. I always had 10 mls.

Kathleen Avant

Verficada per Feefo

GBR

4 days ago

Què Kathleen Avant va dir sobre Sephora:

A great choice to choose from

A very good service,and very pleased with the purchase lots to choose from,

Client de confiança

Verficada per Feefo

4 days ago

No heu rebut cap invitació a les ressenyes?

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

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