Ressenyes de Sephora

Hi, thank you for your feedback and we're truly sorry to hear about your experience. We understand how frustrating it must be not to receive your order and to feel unheard. After thoroughly checking our records, we were unable to locate any previous correspondence from you, our sincere apologies if your messages didn’t reach us. However, we're pleased to confirm that we’ve now reached out to you directly regarding your order. Thank you so much for your patience and for bringing this to our attention. We hope to resolve this for you as soon as possible. Warm Regards, Customer Care