Really good, thorough instructions, kept up to date at every stage. The delivery company were slow but it was a bank holiday, it took 6 days to be delivered when it should've been 2.
Adie
WoodBlocX
11 months ago
Thank you for leaving the great feedback! We apologise for the delivery delay. During bank holidays, the delivery depots can get backed up, which can lead to delays. We do our best to ship these orders earlier to avoid the delays, but it's all depot-dependent, I'm afraid. If you would like to order again from us in the future, please get in touch with us first, and we will do our best to expedite your delivery
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Adie
WoodBlocX
11 months ago
Thank you for leaving the great feedback! We apologise for the delivery delay. During bank holidays, the delivery depots can get backed up, which can lead to delays. We do our best to ship these orders earlier to avoid the delays, but it's all depot-dependent, I'm afraid. If you would like to order again from us in the future, please get in touch with us first, and we will do our best to expedite your delivery
Good selection of kits availiable as well as a design your own section, or they will design something especially to your specifications.
Excellent service and good quality materials. Plus very...
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Adie
WoodBlocX
11 months ago
Thank you for the great feedback! We very much appreciate it. The planter looks fantastic! You did a great job building. We would love to see some pictures once filled :)
Service was very good, prompt delivery and tracking, quick response to any queries and clear assembly instructions provided via email plus videos available if necessary.
Adie
WoodBlocX
11 months ago
Thank you for the great review! We very much appreciate the kind words. We hope to see you again very soon.
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Adie
WoodBlocX
11 months ago
Thank you for the great review! We very much appreciate the kind words. We hope to see you again very soon. The pictures look fantastic!
Service good but slight delay from carrier, although kept informed by them of date/ time slot
Adie
WoodBlocX
11 months ago
Thank you for the 4-star review! We are sorry to hear about the delay with the carrier. We use a third-party delivery company to make our deliveries, so unfortunately, these delays are beyond the control of WoodBlocX.
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Adie
WoodBlocX
11 months ago
Thank you for the 4-star review! We are sorry to hear about the delay with the carrier. We use a third-party delivery company to make our deliveries, so unfortunately, these delays are beyond the control of WoodBlocX.
Very efficient and easy to order, delivered on time, all complete.
Adie
WoodBlocX
11 months ago
Thank you for your feedback! We are delighted to hear that you are pleased with the purchase and look forward to seeing you again next year.
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Adie
WoodBlocX
11 months ago
Thank you for your feedback! We are delighted to hear that you are pleased with the purchase and look forward to seeing you again next year. The pictures look great!
