This review relates to replacement parts. I had some cracked capping blocks. Contacted woodblocx who didn't quibble - filled in a simple online form and the replacement parts were with me 2 days...
Delivery was within the period quoted. They deliver on a pallet by a specialised pallet truck so it is roadside delivery only.
WoodBlocX
WoodBlocX
4 days ago
Thank you for your review! We’re pleased to hear that your delivery arrived within the quoted timeframe and that everything went smoothly. We appreciate you highlighting the roadside pallet delivery service, and we hope you enjoy your WoodBlocX!
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WoodBlocX
WoodBlocX
4 days ago
Thank you for your detailed review! We’re delighted to hear that you found the raised pond easy to assemble and that the instructions and components made the process straightforward. We also appreciate you highlighting the importance of using a suitably weighted lump hammer. We hope you enjoy your new raised pond and have lots of enjoyment from it!
交易日期： 07/08/2026
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Anthony Whittall
Feefo 驗證
6 days ago
WoodBlocX
WoodBlocX
4 days ago
Thank you for your review and feedback. We’re pleased to hear that you’re happy with how the finished product looks. We understand that not everyone finds it easy to download instructions digitally, and we appreciate you sharing this suggestion with us. We’ll certainly take your feedback on board as we continue to improve our customer experience. Enjoy your WoodBlocX!
產品評價
WoodBlocX
WoodBlocX
4 days ago
Thank you for your review and feedback. We’re pleased to hear that you’re happy with how the finished product looks. We understand that not everyone finds it easy to download instructions digitally, and we appreciate you sharing this suggestion with us. We’ll certainly take your feedback on board as we continue to improve our customer experience. Enjoy your WoodBlocX!
The delivery was very quick and without any issues. I highly recommend the service.
WoodBlocX
WoodBlocX
4 days ago
Thank you very much for your kind review! We’re delighted to hear that your delivery was quick and arrived without any issues. We really appreciate your recommendation and hope you enjoy your WoodBlocX!
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WoodBlocX
WoodBlocX
4 days ago
Thank you for your fantastic review! We’re delighted to hear that you found the product so easy to assemble. You’re absolutely right that following the instructions step by step helps make the build as smooth as possible and avoids unnecessary rework. And we agree, there’s nothing quite like seeing the finished WoodBlocX come together! We hope you enjoy it for many years to come.
Great communication from delivery company for time and delivery of order
WoodBlocX
WoodBlocX
4 days ago
Thank you for your review! We’re pleased to hear that you received great communication from the delivery company and that everything went smoothly with arranging the delivery of your order. We really appreciate your feedback and hope you enjoy your WoodBlocX!
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WoodBlocX
WoodBlocX
4 days ago
Thank you very much for your continued support and for choosing WoodBlocX for your third purchase! We’re delighted to hear that you find our products easy to assemble and that you’ve been happy with the service from ordering through to delivery.
We also really appreciate your feedback regarding the corner brackets. Our bespoke build plans show the required bracket positions for each design, but we’ll certainly take your suggestion on board.
Thanks again for your recommendation and continued custom!
Excellent.
I was very impressed with how they kept me informed, regarding my order.
WoodBlocX
WoodBlocX
4 days ago
Thank you very much for your excellent review! We’re delighted to hear that you were impressed with the communication throughout your order. Keeping our customers informed is very important to us, so it’s great to know this was appreciated. Thank you for choosing WoodBlocX!
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WoodBlocX
WoodBlocX
4 days ago
Thank you so much for your fantastic review! We’re delighted to hear that you’re so pleased with the quality of your WoodBlocX and the service you received. It’s wonderful to know that you’re already planning another order to complete your front garden, and we’re sure it will look fantastic when it’s finished. We really appreciate your continued support and look forward to helping you with your next project!
Thank you for your kind review! We’re delighted to hear that you were happy with our service overall. We really appreciate your feedback and hope you enjoy your WoodBlocX!
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WoodBlocX
WoodBlocX
4 days ago
Thank you so much for your fantastic review! We’re delighted to hear that you think our product is such a great addition to your garden and that your friends have already been asking about it. It’s wonderful to know that you’re pleased with the design and engineering. Thank you for choosing WoodBlocX, and we hope you continue to enjoy your new addition!
交易日期： 05/08/2026
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David Munns
Feefo 驗證
GBR
10 days ago
WoodBlocX
WoodBlocX
4 days ago
Thank you for your detailed review! We’re pleased to hear that you found the digital instructions straightforward and that, after the initial hiccup, the build was completed quickly and you’re very happy with the finished product.
We’re sorry to hear that removing the incorrectly placed dowels was more difficult than expected. We appreciate you highlighting this and will take your feedback on board. Thank you again for your helpful feedback, and we hope you enjoy your WoodBlocX for many years to come!
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WoodBlocX
WoodBlocX
4 days ago
Thank you for your detailed review! We’re pleased to hear that you found the digital instructions straightforward and that, after the initial hiccup, the build was completed quickly and you’re very happy with the finished product.
We’re sorry to hear that removing the incorrectly placed dowels was more difficult than expected. We appreciate you highlighting this and will take your feedback on board. Thank you again for your helpful feedback, and we hope you enjoy your WoodBlocX for many years to come!
