Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

The Edinburgh Natural Skincare Company 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

SZ

Susan Zerafa

Feefo 驗證

3 years ago

Susan Zerafa說了有關 The Edinburgh Natural Skincare Company:

It never arrived!!!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for contacting. We're really sorry for the delay due to the backlog of orders due with Royal Mail. We are keeping an eye on all international orders and your order is currently in transit after leaving the UK. We are trying to contact every Customer that is affected by this. Kind Regards, Emma - ENSC

產品評價

交易日期： 11/01/2023

0

SK

Sally Kehoe

Feefo 驗證

ST.OUIS, MO.USA

3 years ago

Sally Kehoe說了有關 The Edinburgh Natural Skincare Company:

Finally received today . Love how smooth it makes my hands. Will definitely buy more.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

We are so glad to hear that you've received your hand cream bars and love them as much as we do! Your feedback is really valuable! Kind Regards, Emma - ENSC

交易日期： 11/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

I really like the face cream. Very moisturizing

Very good product

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

That's great to hear that you love our Eternal Cream! Thanks for the feedback! Emma - ENSC

交易日期： 02/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

Did not receive my order yet

Took the order correctly

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi there, I have contacted you separately on Facebook. Your order is due out for delivery today. Kind Regards, Emma - ENSC

產品評價

交易日期： 08/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

Fabulous..delivery time incredible . Packaging perfect

Fabulous product. Bought 2 sets one a gift for friends birthday . We both love them . Thank you so much x

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

That's fantastic and how lovely to gift to your friend! Kind Regards, Emma - ENSC

產品評價

交易日期： 21/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

Spökföretag.

Har inte fått produkten levererad. De påstår att royal mail strejkar men använder ändå dem för leveranserna.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message. You have said you are aware of the Royal Mail strike action, this has severely impacted us as a small business and we are looking at alternative distribution options. We are so sorry to all our Customers for the delay in receiving their orders. Your order is in transit to leave the UK today. Let me know if you need anything further. Kind Regards, Emma - ENSC

交易日期： 11/01/2023

0

EP

Elisabeth Piché

Feefo 驗證

Québec, Canada

3 years ago

Elisabeth Piché說了有關 The Edinburgh Natural Skincare Company:

Unfortunately, I have not received my order yet 😕 Soon I hope!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. We will keep a track of your order and please accept our apologies again. Emma - ENSC

交易日期： 21/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

Really nice hand balm.

Excellent service. Delivered on time and well packaged.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Wonderful to see such lovely comments! We're really glad you like our hand cream bars! Emma - ENSC

產品評價

交易日期： 21/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

II am anxiously awaiting my order, but have not received it to date.

Please respond to my email. This is the second time I am trying to let you know that I have not received my order. You must obviously feel that I have my order if you are asking me to review it.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for getting in contact. We apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. Your order is currently in transit, please accept our apologies again. Emma - ENSC

產品評價

交易日期： 11/01/2023

0

VJ

Venessa Josey

Feefo 驗證

3 years ago

Venessa Josey說了有關 The Edinburgh Natural Skincare Company:

I havent yet received the product unfortunately 😕

Sadly, Product has not been received

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. We will keep a track of your order and please accept our apologies again. Emma - ENSC

交易日期： 10/01/2023

0

The Edinburgh Natural Skincare Company 評論

St Clement's Mineral Bathing Sensation, Bath Salts更^多^有^關^本^產^品^的(15)^條^評^論瀏覽產品網站It never arrived…..!!!!!!!!!!

Gardener?s Solid Hand Cream Bar更^多^有^關^本^產^品^的(443)^條^評^論瀏覽產品網站It never arrived,,,,,!!!!

Luxury No. 1 Solid Hand Cream Bar更^多^有^關^本^產^品^的(416)^條^評^論瀏覽產品網站It never arrived…..!!!!!!!

Gardener?s Solid Hand Cream Bar更^多^有^關^本^產^品^的(443)^條^評^論瀏覽產品網站Have not received my order yet. Now it’s been a month!

Luxury No. 1 Solid Hand Cream Bar更^多^有^關^本^產^品^的(416)^條^評^論瀏覽產品網站

Reverie Solid Hand Cream Bar更^多^有^關^本^產^品^的(153)^條^評^論瀏覽產品網站

Ultra Rich Anti-Ageing Night Cream and Day Cream Set更^多^有^關^本^產^品^的(509)^條^評^論瀏覽產品網站

Gardener?s Solid Hand Cream Bar更^多^有^關^本^產^品^的(443)^條^評^論瀏覽產品網站Very nice hand balm. Lovely lavender smell. Feels really good on your hands

Golden Rosewood Solid Hand Cream Refill Bar更^多^有^關^本^產^品^的(13)^條^評^論瀏覽產品網站Same as above. I am really looking forward to getting this so that I can properly rate it.

Golden Rosewood Solid Hand Cream Bar更^多^有^關^本^產^品^的(302)^條^評^論瀏覽產品網站I cannot rate what I don’t have.

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？