How can you not know if I have or have not received my order? I have not received my order and you should know this by the very tracking information you provided.
產品評價
交易日期： 27/01/2023
0
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MS
Michael Sinclair
Feefo 驗證
3 years ago
Michael Sinclair說了有關 The Edinburgh Natural Skincare Company:
Today is over a month since I purchased from Canada and the tracking info still says preparing item. Has this even shipped? Pretty poor delivery when you've had my money for over a month.
交易日期： 10/01/2023
0
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SC
Selina Chan
Feefo 驗證
3 years ago
Selina Chan說了有關 The Edinburgh Natural Skincare Company:
customer service is good. my order was delayed due to royal mail’s cyber attack. customer service followed up my order and i received this package today finally.
產品評價
交易日期： 01/01/2023
0
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TS
Tracy S
Feefo 驗證
3 years ago
Tracy S說了有關 The Edinburgh Natural Skincare Company:
I absolutely love this company's skincare and have been using it for a long time. However, the handcream bar I just bought has a terrible, cheesy smell. I've tried to contact them about this. I've...
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產品評價
交易日期： 21/01/2023
0
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AL
Amanda Lisman
Feefo 驗證
3 years ago
Amanda Lisman說了有關 The Edinburgh Natural Skincare Company:
Still haven’t received my order.
交易日期： 16/01/2023
0
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MA
Margaret Anderson
Feefo 驗證
Guam
3 years ago
Margaret Anderson說了有關 The Edinburgh Natural Skincare Company:
But the 3 mixed tins. Luxury black tin is a lovely scent I’ve claimed that one. My wife is getting the other two as a valentines present 🎁 so don’t know how they smell yet. But I’m sure they will be...
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產品評價
交易日期： 26/01/2023
0
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NL
Nuria Rodríguez González
Feefo 驗證
3 years ago
Nuria Rodríguez González說了有關 The Edinburgh Natural Skincare Company:
As I told you twice, I didn't receive It but no one answered me . Can you help me with the order o van you bring muy money back? Thank you very mich
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
We are really sorry to see the negative experience you've had with us due to ongoing issues with Royal Mail and changes in Customer Care and appreciate the feedback you have given. The issue we've had with distribution from Royal Mail network impacts us as a small business and we are looking at solutions to ensure our Customers are not impacted. Please do contact us if the postal service is still unsatisfactory and having looked at your tracking number is awaiting shipment from Royal Mail. Kind Regards, Emma - ENSC
