Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

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如何處理虛假評價？

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The Edinburgh Natural Skincare Company 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

JA

Jax

Feefo 驗證

Preston

3 years ago

Jax說了有關 The Edinburgh Natural Skincare Company:

Smells fab!

Service was great. Product is lovely; the tin is cute and the product smells great. Given 4 stars because for me the product leaves a sticky residue. It may be something I’m doing (or not) maybe I’m...

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your feedback. A little product goes a very long way so if there's any excess, this can be used on your cuticles. The product can be worked into your skin and if you have any gloves you can put these on to really let the product sink in! Let me know if you need any further information. Kind Regards, Emma - ENSC

交易日期： 31/01/2023

0

TH

Tracy Howard

Feefo 驗證

3 years ago

Tracy Howard說了有關 The Edinburgh Natural Skincare Company:

Waiting for my order.

I’ve received several notifications but as of yet I have not received my order. I’m sure once I receive it, I’ll be happy. I’m looking forward to using it though!

交易日期： 29/01/2023

0

KH

karen henderson

Feefo 驗證

3 years ago

karen henderson說了有關 The Edinburgh Natural Skincare Company:

Still waiting after over a month of placing my order!

Order placed 1/12/23 and have not received my paid order, which also charged an additional $1.71 international fee, after I paid in full! I have sent to emails asking when I should expect my paid...

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

We're really sorry for the delay in sending your products to you. We've had multiple issues with Royal Mail and a handover of Customer care and can only apologise for the disappointment. Having looked at your tracking number, this is currently in transit out of the UK. I'll keep track of your order also. Kind Regards, Emma - ENSC

產品評價

交易日期： 31/01/2023

1

KG

Kirsten Gerhardt

Feefo 驗證

3 years ago

Kirsten Gerhardt說了有關 The Edinburgh Natural Skincare Company:

If I ever receive my package, I will let you know.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks for contacting, I'm really sorry to hear how delayed your order has been. This is currently with Customs in Chicago. I will keep tracking your order number for status updates. Kind Regards, Emma - ENSC

交易日期： 31/01/2023

1

可信賴顧客

Feefo 驗證

3 years ago

Delivery issues, non-responsive customer service

Faster shipping and more responsive customer service

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

We're really sorry that your order was delayed and we have been changing how we approach Customer Services and apologise that the expected service levels haven't hit the mark which we are trying to improve upon. From looking at your tracking information, your order was delivered on 16th February. Can you let me know if you are in agreement? Kind Regards, Emma - ENSC

產品評價

交易日期： 21/01/2023

1

MC

Mary Carlson

Feefo 驗證

3 years ago

Mary Carlson說了有關 The Edinburgh Natural Skincare Company:

Soaps smaller than expected.

The soaps and packaging are very nice.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks for the review, with the soaps, a little really goes a very long way! Thanks again for taking the time to share feedback. Emma - ENSC

產品評價

交易日期： 21/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

My favorite cream!

Thank you for the cream! I had a big problem with dry skin on my hands, as I spend a lot of time in the kitchen. I have been looking for a solution to this problem for a long time and I am very...

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your review! A little really does go a long way with our products! Kind Regards, Emma - ENSC

交易日期： 26/01/2023

1

可信賴顧客

Feefo 驗證

3 years ago

Have not received

Still have not received it. Where was it sent?

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

I'm really sorry for the delay in getting your order to you, from looking at your tracking information, this is currently in transit out of the UK. This is partially fulfilled until we restock our 3 x Hand Cream Bars. These are currently being restocked and sent to our fulfillment centre. I apologise again for the delay in response and getting your order to you. Please do let me know if you'd like any further information. Kind Regards, Emma - ENSC

交易日期： 29/01/2023

3

可信賴顧客

Feefo 驗證

3 years ago

Havent recieved order ..no communication about where it is..bin almost a month

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi, I'm really sorry to hear that your order was delayed leaving the UK. Having looked at the tracking information, this is currently in Toronto. Please do let me know if you'd like any more information. Kind Regards, Emma - ENSC

交易日期： 20/01/2023

1

MF

Marie Firth

Feefo 驗證

Yeovil

3 years ago

Marie Firth說了有關 The Edinburgh Natural Skincare Company:

Fabulous hand cream

Bought the Rose Hand cream bars. Have had them before and they spare lovely. Also, the frankincense and lavender cream which was very moisturising and easy to apply.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Fantastic to hear! Really pleased you love the products! Kind Regards, Emma - ENSC

產品評價

交易日期： 20/01/2023

1

The Edinburgh Natural Skincare Company 評論

Baby I Love You Cold Processed Soap更^多^有^關^本^產^品^的(71)^條^評^論瀏覽產品網站Still haven't received product!

Gardeners Solid Hand Cream Refill Bar更^多^有^關^本^產^品^的(23)^條^評^論瀏覽產品網站Still haven't received any of my paid products!!

NEW! Symmetry Hand Cream Bar更^多^有^關^本^產^品^的(102)^條^評^論瀏覽產品網站Still haven't received product!

Sweet Orange And Geranium Solid Bath Oils更^多^有^關^本^產^品^的(27)^條^評^論瀏覽產品網站I wish I could review the actual product but, unfortunately, I am yet to receive my order placed on January 21.

Luxury No. 1 Whipped Body Butter更^多^有^關^本^產^品^的(140)^條^評^論瀏覽產品網站I wish I could review the actual product but, unfortunately, I am yet to receive my order placed on January 21.

NEW! Symmetry Hand Cream Bar更^多^有^關^本^產^品^的(102)^條^評^論瀏覽產品網站I wish I could review the actual product but, unfortunately, I am yet to receive my order placed on January 21.

3 x Luxury Cold Processed Soap Bars – Bundle 6更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站Smaller than expected, though very nice.

Lavender and Frankincense Anti Ageing Formula更^多^有^關^本^產^品^的(138)^條^評^論瀏覽產品網站Easy to apply. Smells wonderful. Have only used it for a couple of weeks.

3 Golden Rosewood Solid Hand Cream Bars - Hand cream bar更^多^有^關^本^產^品^的(40)^條^評^論瀏覽產品網站Lovely hand cream - repeat buy.

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？