Thank you for your feedback. We are sorry to hear this has occurred. If you are able to contact us directly, and provide some additional details, we will be able to look into this for you!
Ordering was very easy, delivery wasn't as expected, I got emails from a different address saying my parcel was delayed due to missing info. I spoke to someone from the company I'd ordered from who...
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Isabel
The Big Cheese
3 years ago
Thank you for your feedback. We are pleased to hear you were able to order this item with ease. As explained during email correspondence this email wasn't related to our company, and that you would need to contact the sender directly to see who sent this. As per the details on your invoice, your email was not shared with the courier. We apologise for any inconvenience caused. Thank you
產品評價
Isabel
The Big Cheese
3 years ago
Thank you for your positive feedback, we are very pleased to hear this product has worked well for you!
The live rat-trap came the next day and by the morning after my house was rat-free. So swiftly was my rodent problem solved, in fact, that it rather caught me off-guard and I hadn't got as far as...
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Isabel
The Big Cheese
3 years ago
Thank you for this positive feedback - we are very pleased to hear the success the product had!
Not my first purchase from The Big Cheese and it probably won't be my last.
Easy to order, great comms and delivered very quickly.
Isabel
The Big Cheese
3 years ago
Thank you for your positive feedback and for your repeat custom - we are very pleased to hear you enjoy our products, and we very much look forward to your next order!
產品評價
交易日期: 22/08/2022
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JC
Julia Chard
Feefo 驗證
3 years ago
Julia Chard說了有關 The Big Cheese:
My Parcel was not delivered. I emailed the company a week ago but still waiting to hear.
Isabel
The Big Cheese
3 years ago
Thank you for your feedback. I have looked into the tracking for you, and it looks like this was damaged in transit. You have since been refunded in full for your order. We apologise for any inconvenience caused and we hope for revised feedback, thank you!
Thank you for your feedback. We are very sorry to hear you haven't had success yet with this product, The freeze spray will need to be sprayed directly on to the insect you wish to immobilise, and will need a few short bursts of direct contact with the insect. This works bests for wasps and flying insects; for spiders the pressure of the spray coming out may blow the insect around - to avoid this we would advise to spray the insect from the top, rather than a side angle spray. We hope you receive better results soon!
Very fast delivery service
But our second packet, the bottle leaked, but used the paper that was soaked as an extra deterrent.
Smells very nice, when sprayed, no headaches or irritated eyes from...
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.