Order processed and dispatched quickly, delivery was delayed through no fault of big cheese (delivery truck break down) they contacted delivery company and kept me informed of progress.
Your Reply
Unfortunately, this review is not service related - I can see the order was placed on the 11/8/22 and arrived to you on 12/8/22, signed by the resident. We would appreciate it if you were able to please revise this feedback - many thanks in advance!
產品評價
Isabel
The Big Cheese
4 years ago
Thank you for your feedback, we are sorry to hear this has occurred. We offered you assistance through our customer service inbox, which you chose to not accept. Should you wish to send over the short requested video or image, we will be able very happy to see how we can help you resolve this issue! Thank you
交易日期: 11/08/2022
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Feefo 驗證
4 years ago
Very good customer service and ordering
產品評價
Isabel
The Big Cheese
4 years ago
Thank you for your feedback. We would advise to to keep persisting with this product, and to reapply it every 48hours and after every heavy rainfall for the first 28 days. You will then notice a reduction in fox activity.
The service was excellent, easy to order and speedy delivery. The product works well.
產品評價
Isabel
The Big Cheese
4 years ago
Thank you for your positive feedback! I am very pleased to hear that the product has worked well for you and is helping with the flies!
交易日期: 04/08/2022
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Feefo 驗證
4 years ago
Great service fast delivery would use again. Thank you
產品評價
Isabel
The Big Cheese
4 years ago
Thank you for your positive feedback! I am very pleased to hear that the product has worked well for you and that you are no longer getting bites!
交易日期: 01/08/2022
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Feefo 驗證
4 years ago
Absolute rubbish there were even more fruit flies when I put them in my kitchen not happy at all.
Isabel
The Big Cheese
4 years ago
Unfortunately, this review is not service related - I can see the order was placed on the 2/8/22 and arrived to you on 3/8/22, signed by the resident. We would appreciate it if you were able to please revise this feedback - many thanks in advance!
產品評價
Isabel
The Big Cheese
4 years ago
Thank you for your feedback. I am sorry to hear this has occurred, Please ensure the following has occurred:
The fruit fly trap is next to your fruit bowl/ area where you are noticing fruit fly activity, and to ensure that no other attractants are nearby, (e.g., sticky spillages, open bottles of wine, uncovered juice, and that household waste bins are kept clean and empty)
Please also ensure that the fruit fly trap is topped up with the solution. You could try adding some dissolved white sugar in the top to enhance the effectiveness of the mixture, should you find you are experience a lot of fruit flies in your home.
Unfortunately, we cannot guarantee fruit flies will be lured to the fruit fly trap, this is just an aid to catch them and stop them flying about the kitchen/living room areas.
I apologise this hasn’t worked for you as you wished, and I would advise you follow the above steps, and persist with this product. I hope this helps!
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.