The items arrived well packaged and on time. Good products at great prices. Decent delivery times and prices. The delivery company, however, werent the best with their choice of where to leave my box...
I'm very happy but l recived 2 orders one order on 11th March. There was a silver wax melt plug in elizey 9.99 p which was broken in its box all side cracked lve been reporting it till Fri 13th sent...
閱讀更多
產品評價
交易日期： 06/03/2026
0
分享
可信賴顧客
Feefo 驗證
7 months ago
Service wasn't to bad although it took a week to get to me and lot's item's were dear infact dearer then tesco gone up quite a bit
I ordered a few items and I received everything I ordered. The items were well packed and it took only 3 days to arrive. Very good experience.
I think the online poundstore is also great when you...
閱讀更多
產品評價
交易日期： 06/03/2026
0
分享
可信賴顧客
Feefo 驗證
7 months ago
No parcel has arr6
OPS TEAM
Online Pound Store
7 months ago
Hi,
Thank you for your feedback, and we're sorry to hear that your parcel still hasn't arrived.
A member of our customer service team has reached out with an update on your parcel.
In future, if you have any issues or questions, please contact us at info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
This isnt a first order for me but it is the first time I've had any issues. I wasn't informed in the delays of the shipping of my order which resulted in it costing me more money to go out and buy...
閱讀更多
OPS TEAM
Online Pound Store
7 months ago
Hi Katie,
Thank you for taking the time to leave your feedback, and I’m really sorry that this order didn’t meet the standard you’ve come to expect from us.
As you mentioned, you’ve ordered with us several times before, and we’re grateful for your continued support, which makes it even more disappointing that delays and the missing item caused inconvenience to your business this time.
We did experience some unforeseen dispatch delays last week, which is why we upgraded your delivery to next-day service once it left us, but we completely understand that this doesn’t help when you rely on the items for work and need certainty on timings. We should also have communicated the stock issue with the compostable bin liners more proactively, rather than you needing to chase this.
A refund for the out-of-stock item was issued on 12/03/26 to your original payment method.
We truly appreciate your previous support and hope we can deliver the usual fast and reliable service on your next order. If there’s anything further we can help with, please don’t hesitate to get in touch.
Kind regards,
Nial
OPS
