Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Nanu 評論 | https://www.feefo.com/reviews/nanu客戶服務評論評論 |Feefo |第 2 頁

TC

Trusted Customer

6 years ago

交易日期： 30/04/2019

Trusted Customer說了有關 Nanu:

Bought this on behalf of my sister, and she says its the best pillow she has ever had

jody harold

Nanu

6 years ago

Great to hear you had an excellent experience purchasing a nanu pillow for your sister. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

產品評價

0

TC

Trusted Customer

6 years ago

交易日期： 05/04/2019

Trusted Customer說了有關 Nanu:

Promised so much but failed to deliver

Great ordering process; very prompt and professional delivery and packaging

jody harold

Nanu

6 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

產品評價

jody harold

Nanu

6 years ago

We are sorry to hear you found the pillows not firm enough. All are pillows are created by you, for you which makes your pillow unique. We take all feedback seriously and we will use your feedback to make us better by constantly reviewing the product based on the your voice, the customer. Please contact us on support@nanusleep.co.uk to look at the matter in more details and hopefully meet your requirements.

0

TC

Trusted Customer

Kent

6 years ago

交易日期： 18/12/2018

Trusted Customer說了有關 Nanu:

Not impressed with pillow goes lumpy after few months

Had no confirmation when ordered online . Had to search web to see if it was ordered

jody harold

Nanu

6 years ago

Thank you for your feedback, sorry to hear you did not receive your order confirmation. All order confirmations are sent out automatically, therefore please check your spam/junk folder. If it cannot be located, we can resend the order confirmation, please contact us on support@nanusleep.co.uk to resolve the issue as quickly as possible.

產品評價

0

可信賴顧客

6 years ago

交易日期： 18/03/2019

Excellent pillow that doesn't give me neck pain!

Really great service. Website was easy to use. Delivery was quick and packaging was great!

jody harold

Nanu

6 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. Enjoy your perfect night's sleep! #spreadtheword #firstclassservice

0

可信賴顧客

6 years ago

交易日期： 25/03/2019

Great New Pillow

I had a wonderful experience from start to finish. The website is easy to use and navigate and it’s wonderful that they have the option to individually customise pillows. My pillows arrived quickly...

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jody harold

Nanu

6 years ago

We are thrilled to hear how much you love your nanu pillow! Created by you, for you, with a little nanu magic Thank you so much for taking the time to share your experience Enjoy your perfect night's sleep! #spreadtheword

0

可信賴顧客

6 years ago

交易日期： 14/01/2019

..i wouldn't bother!

The pillows arrived very late with no communication. When they did arrive neither pillow was firm as I had requested and neither had any identifiers to give us a clue who they were for. Really...

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jody harold

Nanu

6 years ago

Thank you for your feedback, sorry to hear you are not happy with the service you received. We aim to offer the best service and take all feedback seriously. We would love the opportunity to make things right, please contact us on support@nanusleep.co.uk to discuss the issue further. #makingyouhappymakesushappy

產品評價

0

TC

Trusted Customer

6 years ago

交易日期： 15/02/2019

Trusted Customer說了有關 Nanu:

Pillows Amazing Quality Thank You

Excellent service very helpful site

jody harold

Nanu

6 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service.Thank you so much for taking the time to share your experience. #firstclassservice

產品評價

0

TC

Trusted Customer

Droylsden, Manchester

6 years ago

交易日期： 15/01/2019

Trusted Customer說了有關 Nanu:

Perfect sleep

The best pillow I have ever had, great nights sleep and I'm a pensioner so it takes a lot to get that truly relaxing, comfortable sleep. YES, I would certainly my recommend the Nanu Pillow!!!

jody harold

Nanu

6 years ago

We are thrilled to hear how much you love your nanu pillow! Created by you, for you, with a little nanu magic Enjoy your perfect night's sleep! #spreadtheword

1

可信賴顧客

6 years ago

交易日期： 09/04/2019

Best pillow ever

Nanu has given me the best pillow I have ever had. Wish I could give everyone I know one of these great pillows

jody harold

Nanu

6 years ago

We are thrilled to hear how much you love your nanu pillow! Created by you, for you, with a little nanu magic Enjoy your perfect night's sleep! #spreadtheword

0

TC

Trusted Customer

6 years ago

交易日期： 30/04/2019

Trusted Customer說了有關 Nanu:

Ignored by all

Hopeless. Bought 2 different bespoke pillows. They came in identical packaging. No way to determine which was which. Contacted them via the site twice. No reply to any query.

jody harold

Nanu

6 years ago

Thank you for your feedback, sorry to hear you are not happy with the service you received. We aim to offer the best service and take all feedback seriously. We would love the opportunity to make things right, please contact us on support@nanusleep.co.uk to discuss the issue further. #makingyouhappymakesushappy

產品評價

jody harold

Nanu

6 years ago

Thank you for your feedback. I am sorry to hear you had such a frustrating experience, I really appreciate you bringing this issue to my attention. Each pillow should come with a card with the name of the pillow decided at creation. If this is missing, please accept my apologies. We will use your feedback to make us better and to ensure this doesn’t happen again. Please email us on support@nanusleep.co.uk and we can advise you on which is the matching pillow to the names given. We’ll work with you to resolve the issue as quickly as possible.

jody harold

Nanu

6 years ago

Thank you for your feedback. I am sorry to hear you had such a frustrating experience, I really appreciate you bringing this issue to my attention. Each pillow should come with a card with the name of the pillow decided at creation. If this is missing, please accept my apologies. We will use your feedback to make us better and to ensure this doesn’t happen again. Please email us on support@nanusleep.co.uk we can advise you on which is the matching pillow to the names given. We’ll work with you to resolve any issues as quickly as possible

1

Nanu 評論

Eve McAulay's Nanu Pillow更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站bought this on behalf of my sister and she says its great

David 's Nanu Pillow更^多^有^關^本^產^品^的(8)^條^評^論瀏覽產品網站Pillow went lumpy after few months not impressed with the price paid would have it to last much longer

Lydia's Nanu Pillow更^多^有^關^本^產^品^的(5)^條^評^論瀏覽產品網站See previous review of 'Simon's pillow' as stated before, im not sure if this was his or mine, neither were marked in any way to show whose they were. Not comfortable and way over priced for a...閱讀全部内容

John Graham's Nanu Pillow更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站Just perfect and wonderful value for money

Karen's Nanu Pillow更^多^有^關^本^產^品^的(8)^條^評^論瀏覽產品網站Which is my pillow? No idea.

Gary's Nanu Pillow更^多^有^關^本^產^品^的(8)^條^評^論瀏覽產品網站Which was my pillow? Hopeless

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？