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My Expat Network 評論 | https://www.feefo.com/reviews/my-expat-network客戶服務評論評論 |Feefo |第 270 頁

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可信賴顧客

7 years ago

交易日期： 22/05/2018

Good service

Prompt answer

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Trusted Customer

7 years ago

交易日期： 21/05/2018

Trusted Customer說了有關 My Expat Network:

Didn´t use it.

I didn´t use them, because I had to subscribe to a network of TV channels, and the cost of it was getting to high.

Tim

My Expat Network

7 years ago

Hi Marta, thank you for taking the time to give us feedback. We are very sorry our service did not meet your expectation. A VPN service is designed to allow you to access content from outside your home country, as if you were located within that country. So if there is a cost in your home country the cost will be the same if you access from abroad. The VPN just gets around the Geo block imposed by the on-line broadcasters. regards

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Trusted Customer

7 years ago

交易日期： 18/05/2018

Trusted Customer說了有關 My Expat Network:

Prompt and easy to follow instructions

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Trusted Customer

7 years ago

交易日期： 21/05/2018

Trusted Customer說了有關 My Expat Network:

So far so good - after a very bad start!

Anyone who gets back to you promptly and tries to sort out the problem, is always a bonus to you, because customer relations are most important in my book.

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Trusted Customer

7 years ago

交易日期： 22/05/2018

Trusted Customer說了有關 My Expat Network:

I asked a question and got an adequate answer. That's all there was.

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可信賴顧客

7 years ago

交易日期： 22/05/2018

Speedy response and great service.

The response to my query was fast and informative. It was then followed up with a further 2 suggestions in order to help. Great service in my opinion.

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Trusted Customer

7 years ago

交易日期： 21/05/2018

Trusted Customer說了有關 My Expat Network:

Feedback

Very prompt response to questions

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Trusted Customer

7 years ago

交易日期： 21/05/2018

Trusted Customer說了有關 My Expat Network:

Excellent speed of response and it almost always works!

Timely and quality

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Trusted Customer

7 years ago

交易日期： 21/05/2018

Trusted Customer說了有關 My Expat Network:

Promising but let down

Offered support for routers but did not provide it

Tim

My Expat Network

7 years ago

Hi Greame, thank you for taking the time to give us feedback. We provide instructions to install our service on to a DD-WRT router but unfortunately cannot provide on-line installation support via Team Viewer. We provide on-line support for Sabai Technology VPN Routers which use a proprietary version of Tomato OS. Sorry for any inconvenience caused.

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可信賴顧客

7 years ago

交易日期： 21/05/2018

The patience shown by your staff is great. This the second time I have contacted the service team and they have been a great help to me. I am not very tech savvy so the detailed instructions are...

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關於My Expat Network

My Expat Network is focused on making it easy for our clients to watch TV, listen to radio, play the local lottery or to access other restricted websites, from wherever they are in the world. The setup is simple and the VPN connection is optimised for video steaming. We also offer value added packages with a router shop to enable you to have a seamless VPN experience throughout your household. We are expats ourselves and have been very fortunate to have lived in some fantastic places, however, from experience all expats miss something from home and continuing to have the link home via TV means a lot. So please give us try and make your wonderful expat experience even better!

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07768773537

RM 801, 8th Floor Pacific House, 20 Queens Road, Hong Kong, Hong Kong, RM 801, Hong Kong

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