Initial survey was comprehensive and well explained.
Pre installation visit was quick and efficient.
Installation was super quick.
Staff were efficient, courteous and personable.
We could not have...
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Lucy
Fischer
9 years ago
Good afternoon Mr & Mrs Ozanne and thank you for taking the time to leave your feedback here on Feefo.
We're so glad you're impressed with the heaters and that they are making a real difference in your home and are working well with the wood burning stove.
We always aim to provide excellent customer service and are are delighted that you have been well looked after during your customer journey with us.
Should you have any questions or queries in the future, please call us here in the office and a member of our Customer Care Team will be happy to help you.
Did you know we have also launched into the energy market so you can now get your gas and electricity from Fischer Energy. If you would like more information about our one fair tariff, please call the Fischer Energy Team on 0800 103 2769.
The Installation team were excellent and we are very pleased with the Radiators. It would have been a 5 except for the time delay between orderingand fitting which seemed exceptionally long
Adam
Fischer
9 years ago
Good Afternoon Mr Willoughby - thank you for your review!
Its good to know you are happy with the heaters and that you enjoyed the installation process. We do apologise for any delays in delivering and installing the heaters - this could have been due to our Christmas closure. Thank you for choosing Fischer to heat your home.
We have been very pleased with our first radiator. Good visit from the rep and easy and quick installation. Easy to use thermostat and room cosy after the radiator has been on. Looks very neat. Hope...
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Adam
Fischer
9 years ago
Good Afternoon Mrs Chandler - thanks for your review!
Its great to know you are happy with your first heater, thank you for choosing Fischer to heat your home. We are glad you like the look of the heater and enjoyed your customer journey with us so far - we look forward to helping you again in future!
The Team - Fischer Future Heat UK Ltd.
交易日期： 04/04/2017
0
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可信賴顧客
Feefo 驗證
9 years ago
Good service
Adam
Fischer
9 years ago
Good Afternoon Mr Davidson - thank you for your review!
We are glad you are happy with the service you received from Fischer, thank you for choosing us to heat your home. If you have any questions in future, please do not hesitate to contact the customer care team on Tel: 0116 242 5533.
We replayced our old economy 7 units in 3 rooms to begin with and found them to be so efficeint that we have purchaced 1 further unit. The new units provide us with heat when we need it and the...
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Adam
Fischer
9 years ago
Good Afternoon Mr Jenn - thank you for your review!
We are glad you have enjoyed your customer journey with Fischer. It sounds like you are in total control of the heat now which is such a bonus! We look forward to being able to help you again in future. Thanks for choosing Fischer to heat your home!
The Team - Fischer Future Heat UK Ltd.
交易日期： 04/04/2017
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TC
Trusted Customer
Feefo 驗證
Pudsey
9 years ago
Trusted Customer說了有關 Fischer:
Everything was done in a very professional manner, the installation did not take a long time and after, everything was explained.
There was no mess, everything was swept up and it looked the same as...
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Adam
Fischer
9 years ago
Good Afternoon - thank you for your review!
We are glad to know you were pleased with your customer journey with Fischer and that everything has met your expectations. Thank you for choosing Fischer and for recommending us to people in future!
The installlng team were very efficient, tidy and explained the system very clearly.
交易日期： 02/04/2017
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 Fischer:
I thought the service was extremely good and efficient
Lucy
Fischer
9 years ago
Good morning and thank you for your 5 star review!
We're so glad to hear that the service you have experienced with us has been excellent from initial contact right through to installation.
Should you ever have any questions or queries in the future, please do not hesitate to contact us on anda member of our Customer Care Team will be happy to help.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
交易日期： 03/04/2017
0
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 Fischer:
The fitting team were very efficient, left a few marks and some plasterwork damage, I would have thought all would have been repaired on completion.
Lucy
Fischer
9 years ago
Good morning Mr Metcalfe and thank you for your review!
Our installers take every care while removing existing night storage heaters, however we're sorry to hear that your installation did not go as smoothly as our customer can usually expect.
We hope the heaters are keeping you warm and if you ever need any assistance in the future, please do not hesitate to call us here in the office; our Customer Care Team are here Monday - Friday 8.30am - 5.30pm and 9am - 2pm on Saturdays.
Thank you for choosing Fischer.
The Team - Fischer Future Heat UK Ltd
交易日期： 03/04/2017
0
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可信賴顧客
Feefo 驗證
9 years ago
We are pleased with the product which is satisfactory and like the fact that the heat can be adjusted remotely.
The installation was sadly a fairly lengthy operation due to the fitters having no...
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Lucy
Fischer
9 years ago
Good morning and thank you for your feedback!
We're sorry to hear that your installation did not run as smoothly as our customers can usually expect but are glad that the system is up and running and making a real difference.
Should you ever need any technical assistance or have any questions in the future, our aftercare is always ongoing so please do not hesitate to call us on and our Customer Care Team will be happy to help.
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.
