Unfortunately the item I required was not in stock so the delivery of 3-5 days turned out to be longer. The good news is that they notified me and as soon as the item was to hand it was sent by...
I placed an online order for this part on 1 October 2015, and the next day received an email to say they "hope to deliver" it on 7 or 8 October. But it didn't arrived.
So I emailed ElectricPoint on...
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Allan
Electricpoint.com
10 years ago
Hello Linda, we really haven't had much luck with this one you have my sincere apologies. The goods were lost by our carrier around the 12th October hence the initial delivery advice. We are guilty of spending too much time trying to locate the goods, we should have just got hold of another one for you straight away considering the value. When we finally got round to ordering you another one, the goods were then delayed further due to a staff shortage in our warehouse, not ideal. We are taking measures to ensure these mistakes aren't repeated. If you would consider using us in the future I will ensure we look after you. Please don't hesitate to get in contact with me personally. Kind Regards, Allan
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
