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The Cumberland 評論

已評價
出色

Kinder Banking - It's In Our Nature

服務
4.9
/5
產品
4.9
/5

5

4

3

2

1

1,996

189

20

12

16

2,233

過去一年 則評價

顯示全部11,859則評論
MJ
Mrs Jackson
Kendal
1 day ago
交易日期: 13/06/2025
Mrs Jackson說了有關 The Cumberland:
Polite & professional
Very explanatory… in layman’s terms so I understood, very polite & professional got to the point and made me feel at ease it’s a big decision dealing with you finances.
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SimonaB
The Cumberland
13 hours ago
Thank you for leaving such a positive review, Mrs Jackson, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
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可信賴顧客
1 day ago
交易日期: 13/06/2025
Telephone adviser.
My telephone adviser was on time, understanding and efficient, and explained everything I needed to know about my investment.
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SimonaB
The Cumberland
13 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
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可信賴顧客
1 day ago
交易日期: 12/06/2025
Fast efficient friendly very helpful
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SusanD
The Cumberland
11 hours ago
thank you for leaving such a positive review Mr Threlkeld, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
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可信賴顧客
1 day ago
交易日期: 03/06/2025
Able to discuss my needs with a real human being .
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可信賴顧客
1 day ago
交易日期: 10/06/2025
Very pleased with the service I got
Very good and professional
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可信賴顧客
1 day ago
交易日期: 06/06/2025
Really friendly service
For me, I had a great service and I'm happy with the process and my new accounts. My husband had a different experience.
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可信賴顧客
1 day ago
交易日期: 09/06/2025
Excellent
Friendly customer focused and knowledgeable and explained things clearly
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可信賴顧客
1 day ago
交易日期: 13/06/2025
Spot on
The girl was very helpful and friendly
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可信賴顧客
1 day ago
交易日期: 13/06/2025
Great seevice
Excellent and efficient service provided by you advisor; a throughly professional lady who is a credit to turn orgaisation
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可信賴顧客
1 day ago
交易日期: 13/06/2025
Reassuring staff.
The service I have received at the Ulverston branch has been very good. The advisor made the whole investment process very easy for me. She was friendly and reassuring. My only issue us that the...

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關於The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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Feefo Trusted Service Awards

我們的獨立獎項旨在表彰客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

為甚麼要相信 Feefo 的評價?

關於The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.