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The Cumberland 評論

已評價
出色

Kinder Banking - It's In Our Nature

服務
4.9
/5
產品
4.9
/5

5

4

3

2

1

1,995

190

20

12

16

2,233

過去一年 則評價

顯示全部11,854則評論
可信賴顧客
3 hours ago
交易日期: 06/06/2025
Really friendly service
For me, I had a great service and I'm happy with the process and my new accounts. My husband had a different experience.
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可信賴顧客
3 hours ago
交易日期: 09/06/2025
Excellent
Friendly customer focused and knowledgeable and explained things clearly
0
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可信賴顧客
4 hours ago
交易日期: 13/06/2025
Spot on
The girl was very helpful and friendly
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可信賴顧客
5 hours ago
交易日期: 13/06/2025
Great seevice
Excellent and efficient service provided by you advisor; a throughly professional lady who is a credit to turn orgaisation
0
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可信賴顧客
6 hours ago
交易日期: 13/06/2025
Reassuring staff.
The service I have received at the Ulverston branch has been very good. The advisor made the whole investment process very easy for me. She was friendly and reassuring. My only issue us that the...

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可信賴顧客
7 hours ago
交易日期: 11/06/2025
Pleasant reliable staff. Both on the phone & in person. Good to have the actual building & a person to chat to.
0
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可信賴顧客
17 hours ago
交易日期: 13/06/2025
Excellent. Staff very helpful and sorted my query well
0
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MS
Mr Stott
St Bees
18 hours ago
交易日期: 11/06/2025
Mr Stott說了有關 The Cumberland:
There is no other building society locally. No choice. I am not "tech savvy" whatever that means so I will not tolerate online banking until there is no choice. Your Egremont branch was closed for...

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可信賴顧客
4 days ago
交易日期: 09/06/2025
--Staff helpful and personable. --On time and efficient. --Explained what I needed. --Unfortunately my surname spelt incorrectly on a forms/passbook so I asked for it to be changed. This meant...

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ClareT
The Cumberland
2 days ago
thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At the Cumberland , we strive to provide the best experience we can for our customers. Thank you for taking our call today and for your understanding. I'm glad we've been able to rectify your issue and explain better our processes.
可信賴顧客
1 day ago
Telephone explanation given from customer services. Thank you for follow up. Elaine
0
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可信賴顧客
1 day ago
交易日期: 12/06/2025
Very good
Pleasant,accurate& friendly
0
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關於The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
Award

Feefo Trusted Service Awards

我們的獨立獎項旨在表彰客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

為甚麼要相信 Feefo 的評價?

關於The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.