cardfactory 評論

Hello, Thank you for your feedback. I’m sorry your personalised card arrived damaged and that the process to resolve this was frustrating. While I’m pleased we could arrange a refund and free delivery, I understand the inconvenience of having to reorder and provide additional details. Your comments about the process and communication are really appreciated and will help us improve. Kind Regards, Kristine.

Hello, We are so pleased to hear that you were able to find the perfect card for your grandson to give to his Mummy on her birthday. We are glad the website was easy to navigate and that your order arrived as stated. Thank you for your lovely review. Kind regards, Gillian cardfactory

Hello Alison Croston, Thank you for your kind words! We're so pleased to hear you were happy with your products and the speed of delivery. Kind regards, Gillian cardfactory

Hello, Thank you for your feedback. We're so pleased to hear you were happy with your purchase. Kind regards, Gillian cardfactory

Hello, Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience. Kind regards, Gillian cardfactory

Hello, We are very sorry to hear about your recent experience with your delivery and the condition of the balloons. We understand how disappointing this must have been, especially when you paid for a next day service. We appreciate you bringing this to our attention and we will be in touch via email to get this resolved for you. Kind regards, Gillian cardfactory

Hello Elizabeth Davey, We are so glad to hear that you had a great experience with our service, cards, and gifts. It's wonderful to know that your recipients were pleased with your order and that you were kept informed of the deliveries. We appreciate your 100% customer service feedback. Kind regards, Gillian cardfactory

Hello, We are sorry to hear that your cards did not arrive in time for the intended occasion, especially after opting for first-class delivery. We understand how disappointing it must have been to find that the expected delivery date had changed. We will be in touch via email soon to get things sorted out. We appreciate you sharing your experience with us. Kind regards, Gillian cardfactory

Hello, Thank you for taking the time to leave us such a positive review. We're delighted to hear that you found our website easy to use and that the delivery was quick. It’s wonderful to know you had a very good experience with our service. Kind regards, Kara cardfactory

Hello, We appreciate you taking the time to share your feedback with us. We're glad to hear you found our service to be good, and we understand your comments regarding the font size and message box restrictions. We value your suggestion about expanding the boxes for easier typing and will certainly take this into consideration. Kind regards, Kara cardfactory