cardfactory 評論

Hello Susan, Thank you for taking the time to share your feedback. We appreciate you highlighting that our service has been good and we value your suggestions regarding the variety of cards and the ability to select an approximate arrival date for your orders. We also note your preference for the previous method of adding verses. Kind regards, Alise cardfactory

Hello, We are very sorry to hear about your experience and regret that you were not pleased with the service you received. We understand your frustration regarding the tracking information and can see how disappointing it would be not to have updates on your order, we can see this was placed with an untracked delivery which is why no tracking was available. We appreciate you bringing this to our attention. Kind regards, Alise cardfactory

Hello, Thank you for your wonderful feedback! We're so glad to hear that you found our website easy to use and that the personalisation was spot on. It's fantastic that you experienced super fast delivery and that we've made preparing your cards for May such a positive experience. We truly appreciate you choosing Card Factory and we look forward to serving you again. Kind regards, Alise cardfactory

Hello Anne, We are so pleased to hear that you had such an excellent experience with our customer service team. It's wonderful to know that your issue was resolved quickly and efficiently. We appreciate you taking the time to share your positive feedback. Kind regards, Alise cardfactory

Hello, We are very sorry to hear that your card did not arrive on time and that you did not receive a response when you contacted us. We understand how frustrating this must be. Kind regards, Alise cardfactory

Hello Shaun, We are so pleased to hear you had such a positive experience on your return visit. It's wonderful to know our team member was able to assist you and that you were happy with the speed of delivery. Thank you for your kind words. Kind regards, Alise cardfactory

Hello Alice, Thank you for your wonderful feedback! We're so pleased you found our cards to be of good quality and at a reasonable price. It's great to hear that you were delighted with the personalization options and that it made your cards feel special. We appreciate your kind words and hope to see you again soon. Kind regards, Alise cardfactory

Hello Edith Marshall, Thank you for your lovely feedback! We're so pleased to hear you had a great experience with us. Kind regards, Kara cardfactory

Hello, We are very sorry to hear about your experience with the helium balloons. We understand how disappointing it must have been for your husband's surprise when the main balloon was deflated upon arrival. We appreciate you sharing your feedback with us. A member of our team will be in touch. Kind regards, Kara cardfactory

Hello June Kirby, We are so pleased to hear you are over the moon with the quality and value of your personal card. We really appreciate you taking the time to share your fantastic feedback and will be delighted to hear that you would recommend us to your family and friends. Kind regards, Kara cardfactory