Hello Nikki, We are sorry to hear that you found our website to be terrible for personalised cards. We appreciate you taking the time to share your feedback with us.
I can see a member of our customer services team has been in touch via email to resolve this.
Kind regards, Alise
cardfactory
Great service, good deals on, delivery was good, was kept updated. The quality of everything was brilliant and nicely wrapped to protect the items during delivery
Alise
cardfactory
16 days ago
Hello Rebekah,
Thank you for your lovely review! We are delighted to hear that you received great service, found good deals, and that your delivery was efficient and well-communicated. It's wonderful to know that you were pleased with the brilliant quality of your items and how well they were wrapped for delivery.
Kind regards,
Alise
cardfactory
產品評價
Alise
cardfactory
16 days ago
Hello Rebekah,
We are delighted to hear that you were pleased with the quality of your Personalised Boofle Flowers Wooden Heart Decoration and that it arrived nicely wrapped. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Alise
cardfactory
Alise
cardfactory
16 days ago
Hello Rebekah,
Thank you for your wonderful feedback! We are so pleased to hear that your item arrived in fantastic condition and was nicely gift wrapped. We appreciate you choosing cardfactory.
Kind regards,
Alise
cardfactory
Great cheap but lovely cards and great service, had it sent to my daughter saved me a lot of running around
Alise
cardfactory
16 days ago
Hello Pamela,
We are so pleased to hear that you found our cards to be great value and that you were happy with the service you received. It's wonderful to know that sending a card directly to your daughter saved you time and effort. We appreciate your feedback!
Kind regards,
Alise
cardfactory
產品評價
Alise
cardfactory
16 days ago
Hello Pamela,
We are so pleased to hear that your grandson loved his birthday card for his 2nd birthday! It's wonderful to know we could be a part of his special day.
Kind regards,
Alise
cardfactory
Fantastic! Great quality item and it arrived quick too. Very happy for the price.
Alise
cardfactory
16 days ago
Hello,
We're so glad to hear you had a fantastic experience! It's wonderful to know you were happy with the quality of your item and the speed of delivery. We appreciate you sharing your positive feedback.
Kind regards,
Alise
cardfactory
產品評價
Alise
cardfactory
16 days ago
Hello,
Thank you for your lovely review! We're so glad to hear that you're very happy with your Personalised Photo Cushion. It's wonderful to know that you found the quality to be good and that it arrived quickly.
Kind regards,
Alise
cardfactory
Item received within timeframe
However one of the balloons was already deflating before it came out of the box
Downspout the effect a bit
Alise
cardfactory
16 days ago
Hello Caroline, We are sorry to hear that one of the balloons you received was already deflating. We appreciate you letting us know about this issue, and we hope that the rest of your order was satisfactory.
A member of our customer services team will be in touch via email to resolve this.
Kind regards, Alise
cardfactory
產品評價
Alise
cardfactory
16 days ago
Hello Caroline, We are so sorry to hear that one of the balloons in your It's Your 80th Birthday Balloon Bouquet was already deflating when it arrived. We understand how disappointing this must have been, and we appreciate you bringing it to our attention.
A member of our team has been in touch via email to resolve this.
Kind regards, Alise
cardfactory
Excellent service, quick delivery and good quality cards, however I don't think the size of the cards is that good, I would prefer them a bit smaller
Kara
cardfactory
17 days ago
Hello,
Thank you for your feedback. We are pleased to hear that you found our service excellent, delivery quick, and the cards to be of good quality. We appreciate you sharing your thoughts on the card sizes and will take this into consideration.
Kind regards,
Kara
cardfactory
Card options were a reasonable selection.
Loved we could type our verses and preview the cards prior to purchase.
Only issue we had pre-ordering was the multiple cards we were ordering had the...
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Kara
cardfactory
17 days ago
Hello Marie H,
Thank you for taking the time to share your experience. We are delighted to hear that you found our card options to be a reasonable selection and that you appreciated the ability to type your verses and preview your cards. We are also pleased that your pre-order arrived quickly and that you will consider ordering personalised cards from us again. We value your feedback and look forward to assisting you with future purchases.
Kind regards,
Kara
cardfactory
Great cards. Great quality and good prices. Ordered a few times now.
Kara
cardfactory
17 days ago
Hello Leanne Smart,
It's wonderful to hear that you're so pleased with our cards, their quality, and our prices. We truly appreciate you being a returning customer and are delighted that you continue to choose us.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
17 days ago
Hello Leanne Smart,
We are so glad you are happy with your purchase. Thank you for your kind words about our products and prices.
Kind regards,
Kara
cardfactory
Amazing easy accèssible reliable safe quick service.Very help and respond quickly in a quiry
Kara
cardfactory
17 days ago
Hello Dominica Nkompela,
We're so pleased to hear that you found our service amazing, accessible, reliable, safe and quick. We appreciate you highlighting how helpful our team was and how quickly we responded to your query.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
17 days ago
Hello Dominica Nkompela,
Thank you for your lovely review. We're so glad you found the perfect gift for the baptism, and that you were happy with the wording and name personalisation.
Kind regards,
Kara
cardfactory
I personalised a card for my grandson with photos , and one has his head chopped off
Kara
cardfactory
17 days ago
Hello Jacqueline Jenkins,
We are very sorry to hear about your experience. We understand how disappointing it must be when a personalized item does not turn out as expected, especially when it involves precious photos. We appreciate you sharing your feedback with us. A member of our team will be in touch.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
17 days ago
Hello Jacqueline Jenkins,
We are so sorry to hear about the issue with your personalised photo card. We understand how disappointing it must be when a special item isn't quite right, especially for your grandson's card.
Kind regards,
Kara
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets