TravelUp 点评

Good afternoon, Mrs. Wong, Thank you for your 4-star rating. Your feedback is appreciated. Thank you for booking with us. Regards, TravelUp

Good afternoon, Mrs. Maston, We are grateful and do appreciate you taking the time to share your 5* reviews with us. We are glad you enjoyed our product & services seamlessly. Thank you for your compliment. Have a great afternoon ahead. Regards, TravelUp

Good afternoon, Thank you for your 5-star rating. Your feedback is appreciated. Thank you for booking with us. Regards, TravelUp

Good afternoon, Mr. Anistoroae, Thank you for sharing your 5* review with our community. Your feedback is important to us, and we will continue to strive for the same level of services in the future. Hope to hear from you once again. Regards, TravelUp

Good afternoon, Ms. Wang, We are grateful that you chose to give us a 5* rating with your valuable time. Our team enjoys doing what they do because of customers like you. Your review has made our day. Thank you for your compliment. Regards, TravelUp

Good afternoon, Ms. Yogarajah, Thank you for sharing your 5* review with our community. Your feedback is important to us, and we will continue to strive for the same level of services in the future. Hope to hear from you once again. Regards, TravelUp

Good afternoon, Mr. Gabra, Thank you for sharing your experience with us. Please accept our sincere apologies for any inconvenience caused. This is not the level of service we aim to deliver at TravelUp, and we truly value your feedback. We understand you were dissatisfied due to the delay in receiving your e-ticket for your outbound flight on 15 June. While our standard process requires up to 72 hours to dispatch tickets following quality checks — a timeframe which was communicated to you — we regret any stress or uncertainty this may have caused. Your concerns are important to us, and we appreciate you taking the time to bring this to our attention. Feedback like yours helps us identify areas where we can improve our service and better support our customers in the future. Thank you again for your patience and understanding. Regards, TravelUp

Good evening, Mr. Singh, Thank you for the 5-star rating. We are here to serve you anytime. Regards, TravelUp

Good afternoon, Mrs. Gelehdari, Thank you for reaching out to us about your booking. Please accept our apologies for the unprofessionalism you have received from our team. This is not how we conduct business at TravelUp, and further investigations will be carried out regarding this experience. Please share more at - admin@travelup.com along with your booking reference number so that we can follow this up internally. Regards, TravelUp

Good evening, Mr. Costa, Thank you for sharing your 5* review with our community. Your feedback is important to us, and we will continue to strive for the same level of services in the future. Hope to hear from you once again. Regards, TravelUp