Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

3 months ago

Urinary loaf of Royal Canin, simply the best, no mashing requir

Quick postage, well packed and competitive prices, website gives good overview of what the product is.

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Health Club Shop Customer Care Team

John Turner

经 Feefo 确认

GBR

3 months ago

John Turner 就 The Pet Health Club Shop 说了什么:

satisfactory

website is confusing but once ordered service is good

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! I am sorry you found our website difficult to use to place your order. If you wanted to give us a call on 01761 250 848 one of our customer support agents can help talk you through the process for online ordering. We are always happy to help in these circumstances. We apologise for any inconvenience. Kind regards, Jess Pet Health Club Shop Customer Care Team

Claire Haresign-Howe

经 Feefo 确认

GBR

3 months ago

Claire Haresign-Howe 就 The Pet Health Club Shop 说了什么:

Royal Canin Hypoallergenic Dog Food

Have bought from the Pet Health Club on a number of occasions and think they have a good efficient service

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Happy customers - human and feline

Easy

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Andrea Lulham

经 Feefo 确认

3 months ago

Andrea Lulham 就 The Pet Health Club Shop 说了什么:

Quick and efficient order process.

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Health Club Shop Customer Care Team

Sally Throup

经 Feefo 确认

3 months ago

Sally Throup 就 The Pet Health Club Shop 说了什么:

Very easy process

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Easy to order, delivery quick and discount excellent .

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Easy to order

Easy to order and the item arrived quickly. I hope this item is not discontinued as it will upset lots of cats. Friendly and helpful staff

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Health Club Shop Customer Care Team

Tracey King

经 Feefo 确认

GBR

3 months ago

Tracey King 就 The Pet Health Club Shop 说了什么:

Great service

Simple ordering process, extremely prompt delivery, really appreciated that kept me up to date on my order all the way, great value

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Very helpful

They offer products at competitive prices have a variety of different brands, give discounts. When I’ve had a question and had to phone them they are very friendly, knowledgeable can’t help enough...

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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