Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,509条点评

受信赖的顾客

经 Feefo 确认

2 months ago

Happy tails

Didn’t find it easy to order considering I held a membership.

Sharon

The Pet Health Club Shop

2 months ago

Hello, Thank you for your feedback. I am sorry you found our website difficult to use to place your order. If you wanted to give us a call one of our customer support agents can help talk you through the process for online ordering. We are always happy to help in these circumstances. We apologise for any inconvenience. Kind regards, Sharon Pet Health Club Shop Customer Care Team

STEPHEN WILLIAM BERRY

经 Feefo 确认

GBR

2 months ago

STEPHEN WILLIAM BERRY 就 The Pet Health Club Shop 说了什么:

GREAT FOOD AND SERVICE.

Super helpful people. A pleasure to deal with.

Sharon

The Pet Health Club Shop

2 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Sharon Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Poor service and delivery. Not reliable.

Disinterest in my not being able to order on line to take advantage of discount. Told to try again in 24 hours. With perseverance, on my part, got the order placed over the phone. Problems with...

Tara

The Pet Health Club Shop

2 months ago

Hi, I am sorry to hear that there may have been a delay with your delivery, I will pass this feedback onto the direct team who deal with the couriers to inform them as we do not expect this from our chosen couriers. If you'd like to discuss this further, please get in touch with us directly on shop@thepethealthclub.co.uk please include your order number so we can help out as quickly as possible. Kind Regards, Tara Pet Health Club Shop

Terry Loudwell

经 Feefo 确认

GBR

2 months ago

Terry Loudwell 就 The Pet Health Club Shop 说了什么:

A very efficient company

Ordering process is painless and straightforward. I haven’t had the need to contact customer service as I’ve never experienced any problems.

Tara

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Tara Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Finding and ordering the products I need is a simple process. Swift confirmation via email and items are sent very quickly. Great service all round.

Tara

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Tara Pet Health Club Shop Customer Care Team

Anne Gormley

经 Feefo 确认

2 months ago

Anne Gormley 就 The Pet Health Club Shop 说了什么:

Great service.

Ordering process good, service excellent.

Tara

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service; we look forward to your continued custom! Kind regards, Tara Pet Health Club Shop Customer Care Team

Jacqui Gaughan

经 Feefo 确认

2 months ago

Jacqui Gaughan 就 The Pet Health Club Shop 说了什么:

Great service

Everything first class

Tara

The Pet Health Club Shop

2 months ago

Hi Thank you for your review! Kind regards, Tara Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Good choice and quality product

Easy to order. Carefully packaged

Tara

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Tara Pet Health Club Shop Customer Care Team

Robert Millman

经 Feefo 确认

2 months ago

Robert Millman 就 The Pet Health Club Shop 说了什么:

Great

Tara

The Pet Health Club Shop

2 months ago

Hi Thank you for your review! Kind regards, Tara Pet Health Club Shop Customer Care Team

Barrett Bridget

经 Feefo 确认

2 months ago

Barrett Bridget 就 The Pet Health Club Shop 说了什么:

Easy to order with good detail of the product.

Tara

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Tara Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

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