Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,768条点评

Mrs MC Blaxill

经 Feefo 确认

GBR

3 months ago

Mrs MC Blaxill 就 The Pet Health Club Shop 说了什么:

My dogs are very happy with Derm complete

Ordering process was very straightforward and delivered very fast.

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

useless

Extremely bad. I asked for quarterly repeat order and you sent it 4 weeks after first order. PLEASE CANCEL THE ORDER PERMANENTLY

Jess

The Pet Health Club Shop

3 months ago

Good Afternoon, Thank you for your feedback regarding your subscription. I tried to call to discuss this with you, but have since emailed you with the information regarding this subscription. If you would like to respond to this email or call on 01761250848 Monday- Friday between 9-5pm then we can discuss this further, Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Happy cat

Easy to order

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Happy with experience

Fast email replies, friendly and helpful

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Good every time i purchase from them

Very good service. I like them

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Customer service lacking

I have queried with them if they have any customer service. I have had no response . On website it says 1-2 day delivery. Items I ordered not yet delivered in 8 days (includes one day Bank...

Carrie-Ann

The Pet Health Club Shop

3 months ago

Good morning, I am sorry to hear that your experience with us hasn’t been as positive as we would like it to be. After looking into this, I can see that you have since been in contact with our customer service team and the issue looks to be resolved. If you do want to contact us further regarding this, please do contact us on shop@thepethealthclub.co.uk Kind regards Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

DOG LOVER

Speedy service

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Mary Crearie

经 Feefo 确认

3 months ago

Mary Crearie 就 The Pet Health Club Shop 说了什么:

Ordering process is very easy and you kept updated

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Health Club Shop Customer Care Team

Jolanta Allaway

经 Feefo 确认

3 months ago

Jolanta Allaway 就 The Pet Health Club Shop 说了什么:

Decent Price for Royal Canin Gastrointestinal cans

The ordering process was simple, I had no need to contact customer service. Emails and text messages alerted me to when the goods would be delivered.

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Great service

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息