Working with our network of veterinary professionals, our products are high quality and vet-approved.
服务
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过去一年内的 条评价
显示全部1,504条点评
受信赖的顾客
经 Feefo 确认
1 month ago
As always very good
Ehlana
The Pet Health Club Shop
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
1
分享
JJ
Joy jones
经 Feefo 确认
GBR
1 month ago
Joy jones 就 The Pet Health Club Shop 说了什么:
We don’t care attitude from customer support.
Rating: ⭐☆☆☆☆
Disappointed – Product not as advertised
We previously bought Vet Pro Liver Support from our vet and could easily sprinkle the powder over food as instructed. However, the capsules from...
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Ehlana
The Pet Health Club Shop
1 month ago
Hi
Thank you for your feedback.
We’re very sorry to hear about your experience and apologise for the inconvenience caused.
We have emailed you directly to look into this further and to help resolve the issue. Please check your inbox (and junk folder, just in case), and we’ll be happy to assist you.
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
AD
Annette Docherty
经 Feefo 确认
GBR
1 month ago
Annette Docherty 就 The Pet Health Club Shop 说了什么:
Happy Lab!
Excellent service.
Ehlana
The Pet Health Club Shop
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
1 month ago
Very good service
Straight forward buying process and quick delivery. Fair pricing for members. Thank you.
Ehlana
The Pet Health Club Shop
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
1 month ago
See previous re unresolved broken bag
Ehlana
The Pet Health Club Shop
1 month ago
Hi,
Thank you for your review.
We’re sorry to hear this issue is still unresolved. We have contacted you via email regarding the broken bag and are currently awaiting your response so we can proceed with resolving this for you.
Please do check your inbox (and junk folder, just in case) and get back to us at your convenience. We’re here to help and would like to get this sorted as soon as possible.
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
1 month ago
Pro Plan Chicken
Amazing service and good deals. Always arrives on time.
Ehlana
The Pet Health Club Shop
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
IS
Irene O'Sullivan
经 Feefo 确认
GBR
1 month ago
Irene O'Sullivan 就 The Pet Health Club Shop 说了什么:
Anident dental gel
Excellent service!
Ehlana
The Pet Health Club Shop
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
1 month ago
Good
Ehlana
The Pet Health Club Shop
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
AE
Anne Erskine
经 Feefo 确认
GBR
1 month ago
Anne Erskine 就 The Pet Health Club Shop 说了什么:
Unlikely to order again
V sympathetic, but rather scripted
Ehlana
The Pet Health Club Shop
1 month ago
Hi,
Thank you for your feedback.
We’re sorry to hear that your experience felt scripted, as this is not the impression we want to give. While we do aim to provide clear and consistent information, we also want every interaction to feel personal and genuinely helpful.
We appreciate your comments and will take this on board to improve how we communicate with our customers. If there’s anything further you’d like to share or if we can assist you in any way, please don’t hesitate to get in touch.
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
DT
David Trevarthen
经 Feefo 确认
GBR
1 month ago
David Trevarthen 就 The Pet Health Club Shop 说了什么:
Perfect service
Excellent straight forward ordering process, good communication, fast secure delivery. Perfect!
Ehlana
The Pet Health Club Shop
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.