Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,767条点评

受信赖的顾客

经 Feefo 确认

1 month ago

Packaging arrives squashed

Carrie-Ann

The Pet Health Club Shop

1 month ago

Good afternoon, Thank you for your feedback. If you'd like to discuss our service or your order, please get in touch with us directly at shop@thepethealthclubshop.co.uk please include your order number so we can help as quickly as possible. Kind regards, Carrie-Ann The Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Very happy with customer service, just how we like it, easy process.

There are no problems ordering this product and doesn’t seem to take long to get here. No complaints at all. Well presented and boxed up well for posting.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

jackie lloyd-jones

经 Feefo 确认

GBR

1 month ago

jackie lloyd-jones 就 The Pet Health Club Shop 说了什么:

food glories food

help when your delivery service let you down

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Julia Chapman

经 Feefo 确认

GBR

1 month ago

Julia Chapman 就 The Pet Health Club Shop 说了什么:

Happy Customers

Very easy to order online and very prompt delivery. The discount offered to members helps keep the cost down too and makes the food good value

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Charlee

经 Feefo 确认

GBR

1 month ago

Charlee 就 The Pet Health Club Shop 说了什么:

Had issues with my account, meaning I needed to call customer services Hopefully now resolved for the next order

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

tina gay

经 Feefo 确认

GBR

1 month ago

tina gay 就 The Pet Health Club Shop 说了什么:

Excellent

Easy and quick packed well

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Excellent service, from order to arrival.

The ordering service is straight forward and easy to use on line. The order is processed and despatched promptly. The items are always well packaged, even the liquid products are double wrapped to...

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Good food for my dog 😊

Easy to order and they have always been helpful plus there’s an option for reducing your payment if you order regularly,

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

It works!

Order process always straight forward and simple

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Prompt service.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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