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The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,767条点评

Shona Gibson

经 Feefo 确认

GBR

1 month ago

Shona Gibson 就 The Pet Health Club Shop 说了什么:

Order was processed very quickly,delivered in a few days,brilliant service

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Appalling Service

Easy to order, goods failed to arrive. Customer services although polite were very slow in answering the call and didn’t give confidence in resolution

Jess

The Pet Health Club Shop

1 month ago

Good Afternoon, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this afternoon to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email Please respond to this should you wish to discuss with myself further and I will be happy to arrange a call. Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Vetpro joint help.

Very good service, thank you.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Elouise Faulkner-Brown

经 Feefo 确认

1 month ago

Elouise Faulkner-Brown 就 The Pet Health Club Shop 说了什么:

Superb!

Excellent

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Linda Thurston

经 Feefo 确认

1 month ago

Linda Thurston 就 The Pet Health Club Shop 说了什么:

Great quality

Very efficient service as always

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your excellent feedback. We really appreciate your continued custom. Kind regards, Jess Pet Health Club Shop

Sandra Bohme

经 Feefo 确认

GBR

1 month ago

Sandra Bohme 就 The Pet Health Club Shop 说了什么:

Excellent dog food ordering service!

A simple ordering process and a very quick and efficient delivery. Also sold at a very good discounted price. I cannot fault the experience with the PET Health club!

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Good quality food.

The service works but can be a bit “clunky “ when trying postpone or alter the subscription. Generally, it’s very convenient to have the food delivered to the door.

Jess

The Pet Health Club Shop

1 month ago

Good Morning, Thank you for your review. If you ever require additional help with your subscription you can always email shop@thepethealthclub.co.uk and we can help you manually with this. Kind regards Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Quality food and service for healthy dog and happy dog and owner

For some reason I’m never able to log in to use my account online, hence dropping a star for the process Discount given for pet plan customers Happily the phone service is 1st class and they can...

Jess

The Pet Health Club Shop

1 month ago

Good Morning, Thank you for your feedback! If you are still experiencing issues with logging in to your account then please email on shop@thepethealthclub.co.uk so I can look into this for you. If it continues to be an issue then it would be appropriate for us to contact our IT department to investigate further. Kind regards, Jess Pet Health Club Shop Customer Care Team

Tony Belcher

经 Feefo 确认

GBR

1 month ago

Tony Belcher 就 The Pet Health Club Shop 说了什么:

Good product

Quick delivery. Well packaged parcels.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Trudie Adams

经 Feefo 确认

GBR

1 month ago

Trudie Adams 就 The Pet Health Club Shop 说了什么:

Fantastic

Absolutely fantastic. I have had a couple of questions and the customer service were quick to reply and helped me with an order. The shop has a wide range of supplies and are of a good price. I...

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

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Feefo Trusted Service Awards

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